Luca Candela

Product Managing Human Joined over 5 years ago

  • 14 stories
  • 214 comments
  • 11 upvotes
  • Posted to Good examples of "process manuals" from top tier agencies?, in reply to Noah C , Jun 05, 2018

    Wow. where did you find that? It's amazing.

    0 points
  • Posted to Good examples of "process manuals" from top tier agencies?, in reply to Laura Noodapera , Jun 04, 2018

    Thank you Laura but I'm looking for a client handbook, not the employee handbooks. I'm looking to see how they train their customers to work with them, not their employees.

    0 points
  • Posted to Good examples of "process manuals" from top tier agencies?, in reply to T. F. , Jun 04, 2018

    This is beautiful but it's from the perspective of the employee, not the client and it's about culture more than process.

    0 points
  • Posted to Good examples of "process manuals" from top tier agencies?, Jun 04, 2018

    Not sure what is this even supposed to mean but apparently everyone got the joke. Care to explain?

    2 points
  • Posted to [Serious] Designers working at Facebook, how have the recent events impacted your work?, in reply to Samantha S , Apr 10, 2018

    Sure, you're not wrong but if you were in their position would you gamble with your livelihood to make a statement?

    Easy to be heroes when someone else's bottom is on the line.

    0 points
  • Posted to [Serious] Designers working at Facebook, how have the recent events impacted your work?, in reply to Rey Alejandro , Apr 09, 2018

    It's completely unrealistic to expect anyone from FB replying to this thread. there's no winning here, if they say something that goes against the company line, they might get fired or get at least some crap from bosses and coworkers, and saying "it's fine" would earn them a reaming from the community. The most logical thing to do is say nothing at all.

    7 points
  • Posted to Intercom, in reply to Aubrey Johnson , Feb 07, 2018

    The more enterprise you become, the more you try to obscure what the product actually does because you want to get slightly confused managers and sell the heck out of everything you've got. Clarity at first sight is a curse for the classic enterprise sales process.

    1 point
  • Posted to Intercom, in reply to Oliver Swig , Feb 07, 2018

    re: Mr. Me Too of product design... Wouldn't this be branding design?

    0 points
  • Posted to Intercom, Feb 07, 2018

    I don't dislike the style but my first reaction is the homepage really needs some dividers or boxes because there's way too much stuff competing for my attention. The only thing I could see is the illustration which is not very useful, and the grey text kinda fades away.

    Bad execution, I think it has a very poor visual hierarchy.

    1 point
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