Be nice. Or else.
Designer of Niice Joined almost 3 years ago via an invitation from Gearóid O.
I like Niice, but then I’m biased ;)
Do you mean Niice.co? ;)
That's interesting, so getting in touch with press and saying "we've been featured on Product Hunt" makes it more newsworthy? I really suck at all that kind of stuff... I'd rather design a new feature than write a press release, which leads to us having a bunch of cool stuff nobody knows about :D
Good question, I'm trying to think how we could figure that out... the only tracking we have in the app is through Intercom, which tends to be pretty terrible for that kind of analysis.
That's fair feedback, and pricing is always tricky. We have to make a living, but it's up to us to ensure the functionality is worth the price of entry. For folks who spend hours putting together boards for presentations, Niice is a huge timesaver, but if that's not a painpoint for you then you're not going to get the same value.
It's up to us to keep increasing the value of the product so it's worth upgrading to more people, but don't worry... you'll always be able to use it for free too :)
That's odd... we're not likely to have any images tagged with your name but when I do a search for Apple it gives me quite a few results:
Could you send me an email at firstname.lastname@example.org and we'll try and figure out what's broken for you?
Yep, hover over an image in your moodboard, then click on the 'effects' button on the left, and it should appear?
I run Niice, a moodboarding tool and (I guess) ex-competitor of Octobox. I’m actually really disappointed to see it go though, just as I was with Icebergs.
That said, I can understand why this happens. It’s one thing to design and build a useful product, another thing entirely to build a sustainable business. The two aren’t necessarily related either: there are plenty of sustainable business with crap products, and plenty of failed businesses that had fantastic products (Everpix springs to mind… may she rest in peace).
I don’t know Milosz (the creator of Octobox) or why he’s having to shut the service down, but I’m sure the decision wasn’t made lightly. A product like this is your baby, you pour a lot of blood, sweat and tears into it, and you really value people who embrace it as part of their workflow. That said, if you want it to stay alive it needs to at least cover its running costs, and if you want it to grow it needs to cover development, marketing and support costs too. A common conversion rate for freemium services is 2%. That means you can have 10,000 active users, yet only 200 paying customers. If you’re charging $5-$10 per month (which seems to be what most people feel a service like this is worth, when balanced against all their other subscriptions), that means those 200 paying customers make you ~$1,500/month. I’ve heard people describe Amazon S3 as ‘basically free’ because $0.03/GB seems pretty cheap, but on image bookmarking sites it soon gets costly. Add to that Heroku hosting (because it’s cheaper than hiring a system admin, trust me…), an email service (we use Mailgun), Intercom for customer support, Kissmetrics (or Mixpanel) for event tracking (because Intercom doesn’t do ‘analytics’ very well) etc… and the monthly costs add up.
Long story short: If you’re using an ‘indie’ app that you’d like to be around in a few years, then pay for it. It makes more of a difference than you might think (even just in terms of motivating the developer to keep going), and it definitely costs less than the time you lose switching services each time one shuts down.
Note: Niice is actually covering its running costs pretty comfortably, so it’s not going anywhere anytime soon. I’m keen for it to still be going strong in 10 years though, which is why we’re doing the following:
Will the latest version of the files be intact still?
There seems to be something wrong with Sketche's implementation though... it's not supposed to just keep taking up space ad infinitum surely?