Nathan Garvie

Design Director at Heist Joined over 6 years ago via an invitation from Evan D. Nathan has invited Tom Creighton

  • 8 stories
  • 18 comments
  • 22 upvotes
  • Posted to Our design agency's three months of runway are up—Heist, in reply to n keyle , Jun 04, 2015

    We ran for three years because we had huge clients in our first year and a half. We weren't really interested in building something small so when we realized our model was flawed and we couldn't rally from where we were at financially, we wrapped it up. Here's some more context: https://medium.com/@chrshys/hindsight-is-an-asshole-71ab9e118764.

    As we saw it, this left us with three options:

    1. Scale our company up and down as the work we want comes and goes. Doable, but brutal on culture and it’s hard to attract good talent if you have a reputation for laying people off.

    2. Take on other types of work, stuff that isn’t necessarily what we got into this for, in order to keep the lights on between the good stuff. But sustaining a talented team is impossible without the right caliber of work.

    3. Or realize what you want to do and what you need to do as a business are two different things, and leave before we’ve poisoned the well.

    2 points
  • Posted to Our design agency's three months of runway are up—Heist, in reply to Aaron Sagray , Jun 04, 2015

    Thanks Aaron. We're really proud of the work we did (some of it still hasn't launched!). It was a really tough call but appreciate the support.

    1 point
  • Posted to Our design agency's three months of runway are up—Heist, in reply to Mike Busby , Jun 04, 2015

    Thanks Mike, passed it around to the team on our slack.

    0 points
  • Posted to Our design agency's three months of runway are up—Heist, in reply to Adam Brace , Jun 04, 2015

    Thanks Adam.

    0 points
  • Posted to Our design agency's three months of runway are up—Heist, in reply to Emelyn Baker , Jun 04, 2015

    Thanks Emelyn, appreciate it.

    1 point
  • Posted to Our design agency's three months of runway are up—Heist, Jun 04, 2015

    Would love to find all of our team awesome places to land. DM me @n8garvie or msg people listed on the site directly!

    2 points
  • Posted to Ask DN: How do you conduct user research?, May 05, 2015

    We do a lot of in-person moderated user research with out clients and have struggled with the same amount of time getting eaten up be recruiting. scheduling, etc. Typically we have a dedicated researcher handle the back and forth and run the research sessions with designers taking notes.

    We've also used google hangouts in the past to broadcast sessions to remote team members.

    We've used recruitment agencies (for non-users or specific demographics) before but typically have a pretty long lead time, are expensive and don't get great quality of participants. Getting a short lead time is a huge game changer in our process. Allows us to validate decisions or expose holes in our design really fast.

    Side note: We've also been using a tool we built called Koala for recruiting remote and in-person research participants, specifically non-users. Had the same 24 hour turn around on booking sessions as well.

    0 points
  • Posted to Introducing Koala: a service that gives people rewards for doing user testing., Feb 26, 2015

    Would love any feedback you have or if it's something you'd be interested in using to recruit people for usability tests or customer interviews with.

    1 point
  • Posted to Ask DN: Who's going to IXDA 15 in SF?, in reply to Joseph Barrientos , Feb 04, 2015

    I hit up Warm Gun this year in SF and it was a lot of fun ¯_(ツ)_/¯

    0 points
  • Posted to Site Design - CP+B, Jan 29, 2015

    Pretty good for a big agency.

    0 points
Load more comments