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Co-founder and COO of Hiri Joined almost 4 years ago
Love this, really like it when an app I use frequently holds up a mirror. Design is stunning. Well done.
This is an excellent point. Most people don't realise that this is true for Safari on mobile. The nitro engine in Safari mobile is much older than the desktop version. This is a deliberate choice. Apple are building moats.
As a vendor, it also really annoys me that they are making it more difficult to be outside the Apple MacOS app store. Every new release of MacOS is making it more difficult to install 3rd party software and ramping up the "this software is dangerous" rhetoric.
Article is not that popular here unfortunately :) Not to worry. Hope all is well with you!
Spent a bit of time writing this. We build a desktop app, so really interested to hear what people have to say.
Thanks for the feedback. Been worried that people would still see it as a team play. We actually removed most references to team value from the site. Would you mind expanding on your answer a little? What gives you the impression that Hiri is for teams? Would be good to get to the bottom of it. I think we've been looking at the site too long. Blind to its faults at this stage!
Thanks a mil.
We've been trying to attract corporates, man, it's a long sales cycle... We've actually changed things around so Hiri is useful for individuals inside a company too. We're focusing on attracting individuals inside companies first, and getting them to sign up their buddies. Once you hit 5 people inside the company it's time to pay for Hiri.
Do you think the website is still too focused on team value? Did you get the impression that Hiri is just for teams?
Thanks for the compliment!
We actually A/B tested the homepage vs using the product page as the home page. Didn't make any difference to downloads at all! Pretty much a 50/50 split, quite surprising. The team here is as split as the A/B test :-) Would love to know what others think. Thanks for coming back with this!
As ever, there's a rationale. We're trying to encourage users to drag and drop emails to triage them, whether that's to the Task list on the right, or the Action/FYI filters on the left. Users are used to the card metaphor (Trello for example) so we leveraged the pattern. I guess the question whether this is really necessary, and I don't have a good answer to that as we haven't tested it. Who knows.
We're leading with the high density view (more emails per scroll) - but we also have a low density view option. In fact this came first. It's probably more to your taste.
Thanks for the feedback! Dave
Hi Ken, Thanks for the feedback - it's all welcome. . We're moving away from reinventing email. This iteration was all about making Hiri a good email client for anyone. Initially we were targeting large corporations and all the value was caught up in teams using Hiri. We've significantly simplified things since then, focusing on offering individuals more value. Still, we did a lot of research over the last four years and received a lot of user feedback. We've discovered that people who get a lot of email need to triage their email quickly. Putting stuff in folders is not efficient. So we ask users to break emails into Action and FYI, or add it immediately to their to-do list. I think that's a pretty straight forward model. Aside from that, it's a pretty standard email client. Gotta have some USP.
Probably need to update the video to reflect the changes we have made though. Thanks for chiming in!
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