Johan Jonsson

Johan Jonsson

Digital designer Joined over 5 years ago

  • 0 stories
  • 1 comment
  • 1 upvote
  • Posted to Is 'Mid'-Boarding a Thing?, Aug 20, 2019

    Years ago I went to a workshop with Josh Clark and he mentioned three levels of user on boarding, comparing the experience to how games usually onboard new gamers. Coaching, Levelling up and Power ups.

    In short this means with Coaching: show don't tell, people don't read instructions. Levelling up: Show additional features while user use the app/experience/site and make sure users can perform the wanted action. Power ups: Additional actions for experienced users. Usually shortcuts to actions that can be performed in another way.

    0 points
Load more comments