Not necessarily. Usability research is not the same as ethnographic studies which are not the same as customer/market research. In my experience, results from ethnographic studies have gone towards informing the roadmap, prioritizing features, and the designing of features.

Both. Before, if I'm doing general research to understand behaviors of customer success managers at XYZ type of organization. And after, to see how they're using the product, how it weaves into their day-to-day, and if there are unexpected nuances and edge cases that the team hadn't though of or know of.

Ethnographic studies can be invaluable for product designers also. I've been doing it recently and it's allowed me to uncover so much information about behavior that I otherwise wouldn't have been able to uncover.

I'm working on the original file after I exported it. The images off the layers are visible on my workspace, but the actual layers that reside in the layers pane on the left side are not. Despite the work being visible in the workspace, I'm unable to interact with it.

Ah yes, English is a 3rd language for me so I sometimes fail at phrasing and remembering adjectives.

It disappears after I export it and start working on the file.

Steaming poop?

what's Samanak?

I've been told, by a friend at Box, that support will be coming next month for .sketch files and other types of files.

This is such a great set of guidelines. I know a couple of people, designers and otherwise, that could do with reading this..

Videogame UI can be deeply difficult but incredibly fun to do because of the challenge. My personal opinion for best UI is Ravenshire Castle (it's no longer around). Also, I worked on it! It was fun working on the UI and UX.