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  • I was disappointed when the collections in the app didn't reflect the collections shown on the home page. Sorry, but "The Old Man and the Sea" is just not my type of summer reading. Truly, though, this looks really promising. It would be nice if it was easier to discover new things ...

    Posted to Show DN: Papermark - A Better Way to Track What You're Reading
  • As a mother to an eleven year old, I can confirm that the is no better way to convince a misinformed student that they are right than to tell them they are wrong :) Seriously, though, this raises a great point about perception and how that impacts our ability to emotionally connect with someone ...

    Posted to The Paradox of Empathy, in reply to Nathan Gathright
  • Yes! It is so much bigger than what we do! The paradox itself refers to the study I referenced, which, as Mattan pointed out, is less about empathy itself and more about perceived empathy - the more empathetic we THINK we are being, the less likely we are to actually BE empathic in practice. It&...

    Posted to The Paradox of Empathy, in reply to Laurens Spangenberg
  • Thank you for sharing that video! bookmarked I really like the way you phrased your statement about assumptions. You're so right! I think the mistake we make is not that we make assumptions or track our personal experiences with our product, but that sometimes we fail to back these up with t...

    Posted to The Paradox of Empathy, in reply to Wouter Ramaker
  • I see your perspective Mattan. I have always interpreted "you are not your user" to imply that those who build the product have an inherent bias regarding its functionality, tone, value, etc., and that we have to be careful to project those onto our users or intuit their reactions. How...

    Posted to The Paradox of Empathy, in reply to Mattan Ingram
Emily joined over 2 years ago via an invitation from Cesar F.