3 comments

  • Jim SilvermanJim Silverman, 8 months ago

    tldr: negative reviews negatively affect your business.

    1 point
  • Olivia Seitz, 8 months ago

    I think the deeper lesson here is that your customer service and reputation management matter... a lot. And if you don't have those under control, a trust seal won't help anything.

    Conversely, if you've collected great feedback from shoppers, those trust seals only reinforce your positive reputation. And that leads to more sales.

    Great article, thanks for sharing!

    0 points
  • Clay MacTavishClay MacTavish, 8 months ago

    More spam?

    0 points