Email me at the email address in my profile I have a good friend who is a doctor who is now a physician consultant. He'd be happy to help, those kinds of doctors who aren't in hospitals can help in this regard.

Hey I worked in healthcare.

Based on the product description, your practice-facing supply side users sound like front desk staff or the office manager. Most doctors aren't worrying about scheduling patients. They usually hire people to do that. The provider is a stakeholder (they want more business for sure) but the person who ends up buying and using it might be someone else.

I would try to figure out who your real users are and then go out and learn about them.

As far as getting them into a room, some kind of compensation will go a long way. It sucks if you don't have any capital but it's worth it. It's better to spend money now on interviews and usability tests than to spend more later building a product no one wants.

It looks like someone else is offering a connection. But I would not book an appointment and then try to do user research unless you are trying to get a lens of the patient. I'd ask the office manager to ask a doctor if they'd be willing to provide time or try to contact physician consultants within universities. You could always email some doctor's office and explain what you are trying to do. When we did testing on physicians, we normally paid anywhere between 150-300 dollars per their hour for testing. We also had to be very conscientious of PHI and not take any photos, etc.

Hi there,

I currently perform ongoing research with doctors, clinical staff, nurses and office admin. I'm am now based in America, not in the UK though, although I grew up there. Here there are certain laws around compensation within the medical field and that can be tricky sometimes.

There isn't one specific answer I use a combination of shadowing, one and one user interviews, some usability testing in the practice, putting together an advisory board if possible and also being a ninja/creative like you said.

Having done work on some medical and healthcare products, I would say you need two things:

1. An experienced UX researcher to write your interview questions
2. Someone with good contacts in the healthcare system to get the questions to the right people.

If you don't ask the right questions, in the right way, you won't get good data. Very important with a small budget, and with this type of profession. If you don't have the right data you can't make the right product and it will fail. There are a lot of similar projects in this sector right now and health professionals are getting very wary of people approaching them with yet another product to try out.

If you have someone with good contacts, who can get your questions in front of a good number of the right cross-section of people, you will stand a better chance of getting good data. Finding the odd random doc won't help with that.

One question - what country are you in? Different countries, different expectations and opportunities.