Designing a food delivery app for motorbike drivers — a UX case study (uxdesign.cc)
over 4 years ago from Tridip Thrizu, Product Designer
over 4 years ago from Tridip Thrizu, Product Designer
As an exercise, you should try to ride a motorbike while looking at your interface designs... And try not to fall off! :)
The biggest thing I find about these kinds of apps, is the reliance on visual cues and heavily condensed information. That's going to cause a potentially dangerous distraction to your driver. You should think about a way to integrate audio cues into your design, and think of a way for the rider to be able to maintain more focus on the road by presenting as little information as possible while on a map view yet still being useful.
Being a conceptual interface design, maybe you could think about how a google glass/ AR style interface may enhance the user experience.
Ultimately I just feel that apps for motorbike riders is a bad idea, but thats just because I've crashed motorbikes before haha.
Hey Aaron, thanks for sharing your thoughts.
I absolutely agree with you on the hazards of using app for directions while driving. If you look at the conclusion I have mentioned some of the ideas I would definitely like to explore.
Regarding this case study, I don't know if you have been to south east asia, but people here use 2 wheelers more than cars. And one of the hacks people use is mounted mobile stand on the dashboard of motorbikes. I tried to visualize it in the storyboard.
For your suggestion on AR, I feel there are some case studies on that, but I feel it will more of a distraction than assistance.
Yeah, funnily enough I was just stepping out of 1Utama (in KL) the week before last (I visit SE Asia a fair bit), and I watched a guy get mowed down by a proton while he was doing a delivery. He was using an arm band with his phone attached to it but was still pretty distracted. Though I see some pretty appalling driving in general when I'm visiting there :P
I'm actively involved in motorsports and take driver education pretty seriously, thats why I brought it up... Your project was a good read otherwise :)
Haha, then you will find driving in India amusing. I myself own a motorbike and definitely feel the shortcomings and the disadvantages. On top of putting on earphones inside helmet, I have to make regular stops if I am in a new neighbourhood. You should look up https://www.atherenergy.com/, its the answer to Tesla for SE Asia roads. Integrating maps to the vehicles just might be the answer.
I am glad you put front your concerns. Cheers.
haha, I have huge respect for drivers/riders in India, that's some next level driving there! :P
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