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What's your favorite onboarding design?

5 months ago from , Lets do this

Doing some research on onboarding designs. Would appreciate if you link your favs.

Thanks

26 comments

  • Todd CantleyTodd Cantley, 5 months ago

    Monzo's is excellent.

    9 points
    • Zsolt Istvan, 5 months ago

      +1 for Monzo

      1 point
    • Gerard Cadiach, 5 months ago

      +1 Monzo, I was so impressed I took pictures of everything.

      1 point
    • Clarissa H., 5 months ago

      can someone elaborate why? I tried downloading the app but I'm not in the UK so I could only get so far.

      1 point
      • Todd CantleyTodd Cantley, 5 months ago

        From what I remember (i did it over a year ago) it is nice and concise, has good copy, excellent animations and new features. For example, doing an ID check, you just upload a selfie video of yourself saying a 'my name is X and I want a monzo account' Basically the whole thing had been thought out well and used the latest technology in a way that helped the onboarding process, and not in a way that showed off.

        0 points
    • Alex Johnson, 5 months ago

      Link to what I could find online (for others). It's actually more verbose than I expected but it does a great job of answering user questions along the journey (right before I realized I had these questions).

      http://www.nilsneubauer.de/monzo-user-onboarding-highlights/

      0 points
    • Joe Roberto, 5 months ago

      I'm confused.. this seems like a long drawn out onboarding process (@Monzo). I'd really be interested in why you guys think their process is 'excellent', seems incredibly overbearing to me?

      1 point
      • Todd CantleyTodd Cantley, 5 months ago

        Have you ever lived in the United Kingdom? Setting up a bank account is a ridiculous multi-week process. Also, looking at it all in succession on the link above does seem drawn out, but that is about 3 different days worth of process put into one screen. You'd never do that all in one sitting. Also, you can't see the nice animations and transitions.

        0 points
  • Jonathan NemargutJonathan Nemargut, 5 months ago

    I'm always a fan of the "ease them into it" approach. Video games are great at this. Think about World 1-1 in Super Mario Bros.

    You first are on a screen with nothing. You try to go left, you're blocked. You go right, there's more to the map.

    You then encounter an enemy. You tap nothing, you die. You tap the A-button, you jump over the enemy and live.

    Hey look, an intriguing question mark box. You just learned to jump and wonder if you can jump into that box. Whoa! Something fun came out.

    And on and on.

    5 points
  • Thomas Lowry, 5 months ago

    http://www.duolingo.com

    4 points
    • Emily Hall, 5 months ago

      +1 for this - This is a great onboarding process. I used this as an example in a document I did to help us sort out our onboarding process for our own products.

      1 point
  • Andy StoneAndy Stone, 5 months ago

    The Google Home when you first set it up. The animations and communication between hardware/software is absolutely fantastic. One of the best combinations of design and engineering that I've ever seen.

    2 points
  • emily carlinemily carlin, 5 months ago

    Great collection of onboarding experiences here: https://www.useronboard.com/user-onboarding-teardowns/

    1 point
  • Ciarán Hanrahan, 5 months ago

    Plenty of good examples here that might help with research: http://nicelydone.club/patterns/onboarding/

    1 point
  • Oz LozanoOz Lozano, 5 months ago

    Can't personally vouch for them as I've not used their services, but yesterday during a conversation someone mentioned Habito as an amazing onboarding experience. But yeah, as Todd mentioned, Monzo is my go-to example.

    1 point
  • Rui Sereno, 5 months ago

    N26 Mobile App is Amazing!

    0 points
  • Emily Hall, 5 months ago

    Slack is a great example for Onboarding!

    0 points
  • Maggie W., 5 months ago

    The Revolut app - my personal favorite. Nicely designed with very subtle animations, very intuitive and super helpful.

    0 points
  • Aaron Green, 5 months ago

    My favourite on boarding by far is Duolingo and I see its mentioned here already. We've just spent months researching and re-building our own on boarding at Streamtime so I'm keen to hear what you all think and I'm open to any constructive feedback as well cause we feel we're never finished when it comes to onboarding. http://www.streamtime.net is the url and its a project management tool for creatives.

    Our biggest problem is that our product does way too much to show a user on the first run so we took a 'slow reveal' approach to onboarding and tried to direct first time users into just a couple of areas (in our case the creation of a job and then get the user to plan our a TO DO for that job and complete it which illustrates how we track time as an alternative to timesheets.) - this 'no timesheets' message has been troublesome for us to get across so we felt we needed to show how time is tracked quickly. The downside to this is some users dont want to see that - they want to get in and look at things like quoting, scheduling, invoicing etc the more meaty stuff of project management so we needed to create a way for people to opt out of the onboarding experience along the way. As I mention above its a work in progress for us, we are constantly looking for ways to improve it.

    0 points
  • Sebastian Römer, 5 months ago

    I liked the simple onboarding for the new reddit design - unfortunately I don't know how to how to restart the onboarding process after I've seen it

    0 points
    • Maggie W., 5 months ago

      BTW> only a very few products/apps let users restart the onboarding process. Do you know some examples of products that do?

      0 points