Still struggling to be more like the chill naked dude on the right.
I'm not going to lie... as a young designer I was more like
The second one also helps because people will be too distracted to find the flaws in your work. haha
Great comic Pablo, it says so much. We start by defending our work but we don't realize we were making it about defending our egos. Then you learn its not about you, its about doing good work. You learn to to welcome any criticism and be open about your flaws because thats what helps you grow and do good work.
Exactly! Distract them with your nakedness! A different version of “Just remove the duck”
But seriously. Yes! Sometimes, the work feels so personal that is hard not to be on the defensive—like it was an attack on us and not just feedback on the work. I still struggle with this, to be honest, but trying to get better :)
Ditto. Thanks for the reminder!
Totally agreed! Couldn't have said it better myself :)
soo good hahaha
One is the Knight class, and one the Deprived class from Dark Souls
Amazing - lol
Reminds me of this -
20 Years Ago, Steve Jobs Demonstrated the Perfect Way to Respond to an Insult https://www.inc.com/justin-bariso/20-years-ago-steve-jobs-demonstrated-the-perfect-w.html
Still the hardest part of the job, not so much taking it, but learning how to hear the constructive gems, and which feedback to respond to.
I find it has a lot to do with the relationship, and trust.
Agree. Leaning how to give good feedback is also a big part of it. Feedback, when given well, is really inspirational.
When you start your career in a backward country then your employers break your spirit very fast (because they are scum). I remember myself in i.e. college, very proud of my work. If somebody said something bad about it, I perceived it as a personal insult. Nowadays, I am totally character on the right.
Surely there's a in-between?
Yeah, take feedback with a calm manner - but fight for you beliefs. Don't just roll over. If you appear to calm you may be perceived as a push-over, or worse; somebody that doesn't care.
I'm seasoned - some might say very seasoned - but I've never lost my edge to fight for what I believe in.
It's really simple -> If you have a valid reason why something should look or work a certain way and you can prove it you should stick to your choice. Then your job is to convince others that your decision is the right one. That includes showing them all the other choices and explain why they won't work. You need a lot of experience and knowledge to be able to do this.
If you are just sticking to your opinion because you personally like it, that means even you're not sure that it'll work. Then you shouldn't stick to it.
True Pablo... true... Even though I'm not getting naked when reading feedback email, I'm definitely closing my eyes :P
I am in between :)
Love the illustration!
The confusing part comes when clients flip-flop between decisions. On some days, they seem to understand UX. On others, the simplest things (to me) seem to fly past their heads completely.
Then I realised why: sometimes they choose not to see, because it takes too much effort to change the way they work/business processes to support a digital service.
Looking back, the fact that I got them to flip-flop was a win. Otherwise, they would have done things the same old way and change nothing about it.