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How PayPal Onboards New Users (useronboard.com)
almost 6 years ago from Robert Anitei, UI/UX Designer @ robertanitei.com
14 comments
Samuel Hulick, almost 6 years ago
Hi all! I'm the person who made this teardown. If you have any comments or questions, I will be watching this thread pretty closely today. :)
iterati design, almost 6 years ago
Frankly, after dozens of onboarding walkthroughs, they feel the samey, but your articles and podcast appearances are amazing. Thank you for what you are doing!
I hear you on that, for sure. I wish there were more interesting things happening in this space to comment on -- hopefully product teams will step up their game sometime soon!
Alex Price, almost 6 years ago
Dig your work, always get a laugh (and learn something too
Katie Macoy, almost 6 years ago
I feel like I've learned more from this than most design articles and it was hilarous too. Well done
Thank you for saying so, Katie!
Asher Dawson, almost 6 years ago
Very sharp, very well spoken. Agree 100% on the background images of the swiping portion. They don't add much, if anything, and it just seems like a waste of onboarding education.
Thanks for the kind words!
xxxxxx xxxxxxx, almost 6 years ago
No comment on the weird signup form behavior? The first field is labeled "First name" but on focus it switches to "Legal first name"... that's a little funky.
This was a fantastic breakdown as always though, learned a lot!
There were a couple other weird elements with that form, but I didn't want to get into the weeds with "general usability" and keep it more focused on onboarding-specific qualities, instead. Fair point, though, for sure!
@Robert Thank you for sharing this!
Robert Anitei, almost 6 years ago
No problem Samuel, always a pleasure.
Nikola Uzunov, almost 6 years ago Just found out the site. Has some very interesting insights. Thanks for sharing!
Thomas Palumbo, almost 6 years ago
Always enjoy these. Been an OG reader. I'll be writing you that hand written letter.
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