Every time I receive this e-mail, I don't know what to say. It feels rude (it isn't) but it's just a no no in my eyes.
Disclaimer: yes, there is no text in the e-mail.
Hi all, We're so sorry for the confusion this email format has created- we agree it's a very suspicious way to receive an invoice. Our teams are currently working on fixing this format- we don't have an exact ETA, but know that the fix is actively being developed. I hope this helps, and again- we're sorry for the confusion here. Thanks, Madison, Social Support Manager Adobe
Oh wow, that's a surprise and a very positive information I think everyone is looking for. Thanks!
Adobe don't give a sh*t
This looks like a phishing email. What's the "from" address say?
I think I am not the only one: https://twitter.com/tapreston/status/571325812470878208?lang=en
It's from Adobe: email@example.com. It's a valid e-mail.
Looks like a scam. The invoice numbers are not identical.
I have randomly altered numbers. It's a genuine email from Adobe.
Well that makes more sense now.
Seems Adobe gives 0 love when they have you as a customer. Feels the same with their updates of late. This is why everyone is leaving for alternative software these days.