• Dirk HCM van BoxtelDirk HCM van Boxtel, 4 years ago

    Always love seeing people revisit their old notions. Shows progress. Or in some cases it doesn't ;) Yours definitely seems like the progress type though.

    How has feedback been on the stuff you wrote previously, and how did feedback affect your updated stances? Curious if your change in views came about 100% due to experience, or in part due to sharing your opinion in public!

    The part about feelings is something I've always found very interesting. My current view is that feelings are the same as any other type of feedback, just in a different language.

    We can't expect everyone to learn our little design language, so often times it's good to be versed in multiple other languages as a designer. For example, I've learned to speak fluent "marketer", "developer" and am working on getting better at "board member".

    They all have their own ways of expressing joys and distastes. And you answer them in different ways too, because their goals too are vastly different.

    1 point
    • Matthew StrömMatthew Ström, almost 4 years ago

      Thanks for taking the time to read the article! And thank you for the kind words.

      Feedback on the previous article is definitely a big part of my current position. There are some things that practice proved out (consistency is good, speed and conciseness are good). There are other things that I heard and felt some tensions on: namely, my hard line on feelings.

      Interestingly, explicit feedback played a minor role in shaping my thoughts. Understanding how things work in practice, through constant open communication with the team, was much more important.

      Maybe I should write up some thoughts on explicit vs. implicit feedback :)

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