User Research

over 4 years ago from , UX Designer

Hi All!

I am UX designer at one tech company and my manager asked me to think about what sort of user testing/user research we should plan for this year.

UX is fairly new position for me, and I am the only UX designer in my company.I would like any advice I can get!

We use hotjar for heatmaps, optimizely for A/B tests, GA for other insights. Also we did couple user testing sessions last year.

However, I would love to hear what sort of techniques and processes you use in your job to test your products and research your users.