Am I missing a "Continue Reading" call to action or something, or is this seriously a whole micro-page dedicated to two questions? ...
I was wondering the exact same thing. And not only was there just a few weak questions, the answers were hilariously generic.
Welcome to the internet in 2017 I guess?
what would you have asked them instead?
So...make enough money that you can afford to not get paid for some of the work you do. If you can do that it's a nice position to be in for sure, but I wouldn't really call that managing clients' expectations. Seems more like not attempting to and circumventing the problem by only showing end products?