4 comments

  • Tom Martin, over 2 years ago

    In my opinion this additional application can create a leak of personal information. I would not trust him.

    0 points
  • Geffrey van der BosGeffrey van der Bos, over 4 years ago (edited over 4 years ago )

    I have just wrapped up writing an University essay on conversational interactions... Now I LOVE this interaction, I like how everything was convenient and I have probably watched 10 loops of it just to get the details. I also love asking 'why'.

    So I am going ahead do that here too: this interaction, I like it, aesthetically. Yet, why? My current workflow: look at calendar overview in app -> see empty spot -> jot appointment down in empty spot. edit Seems far more convenient than the bot interaction.

    Could somebody, that knows more than I, explain me why the interactions from within a conversation window? What are the benefits of these 'bots' – except for the hub kind of interaction they provide?

    0 points
    • Karol Podlesny, over 4 years ago (edited over 4 years ago )

      Hi Geffrey, I encourage you to ask 'why'.

      Answear is simple. It is not a substitute of calendar, but another option.

      It is not wrong to give users more choices. It might be convenient for arranging quick events, because you don't have to leave your current app and invite somebody by typing each email in Calendar. And you can have reminder in place in which you actually make a decision about meeting.

      Note that it is not a typical chat interaction but a mixed solution. Bot is used for giving feedback and providing more options. Pattern of creating event is similar to one in Google Calendar App (mobile, ios).

      I agree however that bots are not the quickest solution in all the areas, but it is something worth expoloration. Especially third party API for ecommerce may bring something new.

      If you need more articles for your writing check that brilliant article: https://medium.com/swlh/chat-bots-vs-google-search-b44d11a53f14#.3y03z2dqu

      BTW: thank you that you like animation

      0 points
      • Geffrey van der BosGeffrey van der Bos, over 4 years ago

        Hey Karol!

        Thank you for getting back at me! I see your point, yes. I am interested in exploring the UX side of bots. Thank you for recommending the article.

        0 points