I love the people who see the pragmatic solutions to these kind of problems. Everyone is racing to solve problems (poorly) with AI, when in the short term, a dedicated person or small team can get it done to a better accuracy. Hell, use the mechanical turk to validate a business idea before you spend $1M on an algorithm.
It's like the original Path Talk app. Until they got enough stores on board, they had people actually calling the store directly and asking the question for you. Ultimately they shut it down in Australia, but I guess they only lost those labour wages and not all the money spent on R&D.
Fake it 'til you make it.
Thanks Tait! I totally, there are a lot of tasks where a bot/AI can do a great job but there are also a lot of tasks where a human can do what most AI's just can't. For example human empathy and understanding sarcasm :)