1 comment

  • Luca Candela, over 6 years ago

    I don't agree with much of what the author says. User research has always had a quantitative component. Maybe they didn't use it before, but it's not like it's a new invention or that doing it undermines the other techniques. It's like a newbie painter discovering brushes for the first time and saying "the pencil is dead"

    0 points