How do you guys invoice clients? Simply have them send a check or do you use online payment software? If so, do you charge / bake in transaction fees?
Almost all of them send checks. Every once in a while a younger client will ask about Paypal or Venmo which I will totally accept.
Same here. Mostly everyone sends checks.
Thanks for the feedback Alex! How do you invoice them / track payments?
I actually do it quite manually. I have a Numbers document in iCloud that gets updated each quarter with all my records. I have 10+ clients that pay for hosting residually and then all my freelance or side projects are added to the doc as billable work. I made my own template in Pages and just update the fields for each invoice and send them out. For the scope of my biz it works just fine.
Thanks for the mention Mackenzie! (Ryan from Harpoon here) Yes, we require Stripe in order to accept online payments. We've found it to be the most reliable and friendly solution for folks in the countries that it supports. Personally I've had PayPal freeze funds in the past and I've heard horror stories of others who have had this happen to them too. We just wanted to support the system with the best track record that gets people paid the fastest. We don't take any more cut on top of what Stripe charges by default.
Harvest, for $12 a month it does everything I need seamlessly. Harvest
+1 for harvest. Makes it so damn easy.
Harvest with Stripe integration for the 1/10 clients who wants to pay with plastic. Almost all pay with checks though—which is fine by me. The CC fees suck.
+1 – Harvest is great, Paypal works well also.
Hired goons. For that personal touch.
(If you can't get hired goons, Freshbooks is a good substitute.)
Actually sending money to bank account (wire transfer) has again become a viable option in EU, even with cross-border customers — Transferwise and similar services make it fast. Otherwise PayPal.
Invoices should be sent with whatever tool you are managing your invoicing or tracking hours with. It doesn't have to be in sync with the payment system in case you are sending only a few dozen invoices per month.
PayPal. They get a lot of flack, but they've really upped their game
I use Invoice2Go. There's a PayPal button in the invoices generated by the app so clients can pay directly. I bake in the transaction fees.
I've been using Square Invoices. My clients love it, typically pay instantly, and the funds are in my account the next day.
Freshbooks. I find their interface to be clean and easy to use. I also really like their payment reminder feature and that I can see when a client has viewed an invoice.
Most clients pay by mailing a check, though for smaller jobs (where the merchant services fees are minimal — usually hourly maintenance that totals under $250) I accept credit card payment through Stripe via Fresh Books.
I invoice all clients with a basic template I tweaked in Microsoft Word (I send them a PDF).
About 90% pay me by check, the remainder by wire.
I'm a bullion man myself
FreeAgent and GoCardless.
They also released a free invoicing tool if you don't want to pay for the full FreeAgent (it's worth it though).
I'm setup to use Braintree (owned by PayPal) but haven't actually used it yet as my current clients pay by check. Cool thing about Braintree is they won't charge you transaction fees for the first 50k. Not a bad deal. https://www.braintreepayments.com/
I've been pleasantly surprised using Bonsai Payments for my invoices for the past few months.
Previously, I kept a template in Numbers.app that I would update per-invoice per-client, and generate a PDF that I would email myself. Now, I can plug in the numbers and the hours, and Bonsai will handle emailing my clients the invoice, reminding them if it's late, and taking care of payment (even accepting ACH wires through Stripe).
Like everyone else has said though, almost everyone prefers to deliver a check, or wire me directly, though I have the Stripe integration in case anyone fancies it.
FreeAgent for lyfe