Nice. Just bought Writing That Works.
Writing poetry and short stories is something I've done for years. But I've always struggled with business writing for some reason.
Thanks for sharing, that's good advice! However, my eyes hurt from the page's background :D
If you want ACTION, don't write. Go and tell the guy what you want.
Go and tell the guy, really? Should have said go and tell the person what you want. Smh.
Only because of the title, I'm going to comment on the column width and say it's far too wide.