Ask DN: Is anyone on Crew?

over 4 years ago from , http://meet-cristian.com

I just remembered this site existed and I have had a pending application for more than a year new with support always telling me: we haven't gotten around to it yet.

They have had around $20M in investment so far and seem to be doing pretty well so there must be something to them.

So, DN, do you have any experience with the site?


  • Jon LJon L, over 4 years ago

    Heyyyy. I've got a little experience working with Crew.

    I've worked on almost a dozen projects thru the Crew platform and for the most part, its the best format for freelancing online that I've ever come across. I wish it had existed while I was running a design agency, woulda totally cleaned up if I was still working with a team.

    The budgets are realistic, the communication tools are better than email, the projects are varied and decently briefed, and most importantly the team that runs Crew is incredibly responsive and action oriented.

    I do wish they did more to screen clients and their technical comprehension tho. Sometimes you'll land a project with a client that has an average budget but they require a ton of hand holding, which would typically mean spending more time talking than working. But I suppose thats the nature of remote work in this case.

    They also have a really healthy Slack channel for designers and engineers on the platform, and they're constantly shipping new and useful features. I kind of wish they had an invite system for the talent pool, but I know they're actively trying to keep the client to talent ratio at a certain balance.

    Overall, Crew is maaad legit.

    10 points
    • Mikael Cho, over 4 years ago

      Hey thanks for saying this Jon. We're working on improving our vetting process for incoming projects as well as building more automation into the estimation/agreement/project management part of Crew to handle more of the technical explaining so you don't have to do that as much.

      Thanks again for the kind words here Jon and we'll keep working to improve.

      2 points
  • Mikael Cho, over 4 years ago

    Hey Cristian! Thanks for asking this here. I'm Mikael, founder of Crew.

    We review all applications except we are backed up on invites right now because we only release new invites as the supply of projects grow. The reason we do this is so we can support new and existing members with a consistent stream of quality work.

    7 points
  • Art VandelayArt Vandelay, over 4 years ago

    I've been on crew for a bit. Had one job on the site. It was okay.

    All in all - the job lasted a month when it was supposed to last 2 weeks cause the client didn't get the final designs from the designer (I did front-end dev). He also frequently made enough small changes that I had to put the stop on that or else provide a change order.

    I think crew runs the same problem as a lot of these freelancer sites - clients want to pay little but get the world.

    4 points
    • Mikael Cho, over 4 years ago

      Hey Patrick, thanks for mentioning this.

      Reducing scope creep and delays are top priorities for us in the next few months. We're building in more timely followups and more education for clients on what's expected before starting a project. We hope that helps but if it doesn't we'll keep trying other things. :)

      Thanks again for the comment Patrick.

      2 points
  • Ed AdamsEd Adams, over 4 years ago

    I'd like to apply for Crew but am not sure I'm good enough.

    2 points
  • Marcus H, over 4 years ago (edited over 4 years ago )

    Wow, Crew sounds pretty awesome, I'll have to sign up soon as I don't really want to rely on Upwork forever. That said I'm not sure I have the experience just yet because I've only been a UI designer for 18 months. I might just sign up when I have a bit more work under my belt. I guess it would be beneficial to join with your best work examples and testimonials so it might be worth holding off for a little while.

    2 points
  • Adam Hayman, over 4 years ago

    I'm on my third project with Crew and it's been great. To echo what Jon said, it's definitely the best freelancing platform out there right now. I've only had contact with a couple potential client I could tell were bad news (unrealistic expectations, constantly trying to lower budget, etc) so I politely declined their jobs.

    The majority of the time though the clients are great, the projects are interesting, and the budgets are realistic. They're doing a great job.

    As far as your application/invite process, I had an application out for about six months with no response. Then I saw DN was having a promotion with Crew where you could apply here on the site. So I reapplied and was accepted within the week. Had a short intro phone call with Rob, a crew team member, and had my first project maybe a week afterward.

    2 points
  • Helen . Helen . , over 4 years ago

    Heard of crew and actually never got around to setting up a profile because of the lack of time. Got more time to get around to working on freelance again and so I've just signed up and completed my profile today. Fingers crossed I get accepted soon, will let you know my experience as it goes!

    2 points
  • Cristian Moisei, over 4 years ago

    Thanks everyone for your replies. I'm glad you are (for the most part) happy with them and that their system works. They explained they don't have enough projects to justify increasing the freelancers pool at the time, so I will just leave my application there if that ever changes.

    2 points
  • Tyler WanlassTyler Wanlass, over 4 years ago

    Yup! I've used the site as a solo freelancer as well as to book gigs for my firm. There are some great paying gigs on the site, but as Patrick noted, it's a microcosm for just about every other freelance site in that sometimes you'll just get shitty clients. Though Crew does vet the client, it isn't intensive.

    I have to say though, I have had far more positive client experiences than bad via Crew and to date it's help generate over 6 figures in revenue. By far the best 'paid' lead source I've used.

    2 points
    • Mikael Cho, over 4 years ago

      Hey Tyler! Thanks for mentioning this here.

      I'm super happy that we've been able to direct good work your way. Ya, I think we can go further and do better with project vetting. One of the main metrics we watch is the % of projects we've vetted that end up completing with both the client and designer/developer feeling good about the result.

      We'll keep working to make this better. Thanks again for the comment.

      3 points
  • Jon SchaferJon Schafer, over 4 years ago

    Maybe its just me, but I applied a few times and never got an email back. Even if it wasn't a good fit, it would have been nice to get some kind of confirmation.

    Anyway, my thought behind Crew is like any other site - Dribbble Jobs, Authentic Jobs, etc - depends on their communication and the community. Crew does look good on the outside...

    0 points
  • Adrian StanAdrian Stan, over 4 years ago

    Very interesting site. I never heard of it until now. #weird

    0 points
  • Chris Thurston, over 4 years ago

    Hi, Chris from Gigster here. Just letting folks here know that we're also on the lookout for top design talent and we also pay on a fixed price basis. You can check us out by finding us on Google :).

    0 points
    • Cristian MoiseiCristian Moisei, over 4 years ago

      Oh hey Chris, I did in fact recently stumble upon Gigster and was quite surprised with the price estimates you are listing. Would you care to clarify how your developers could create a site similar to Facebook for $15k? Are we talking 2004's Facebook?

      Something doesn't quite feel right.

      1 point
    • Filip RadelicFilip Radelic, over 4 years ago

      Your "pricing" is ridiculous.

      0 points