3 comments

  • cliff nowickicliff nowicki, over 5 years ago

    I'm with the article all the way. I don't answer most phone calls because it disturbs any flow I have from another project. I personally have the problem of clients calling at times that I'm busy with my family. Every client I work with knows up front there are hours I just won't be working due to that fact. Some call me anyways telling me I can get to it whenever....which they could of emailed it to me so I didn't have to write it down.

    5 points
  • Account deleted over 5 years ago

    I absolutely agree with this notion. Add the most important people to "favorites" to break the silence, but that's it. Love it.

    2 points
  • Michael IngleseMichael Inglese, over 5 years ago (edited over 5 years ago )

    Necessary evil. It's great if you can pull it off, but often clients (and peers) need a human voice to get things rolling. I take exception with #3"Because a call leaves no trace."It's a double-edged sword. Personally, I don't like working with people who insist on cataloging every interaction via email or text. I find in most cases those people are just looking for a scapegoat...

    0 points