Why I don’t answer most phone calls (medium.com)
over 5 years ago from David Barker
over 5 years ago from David Barker
I'm with the article all the way. I don't answer most phone calls because it disturbs any flow I have from another project. I personally have the problem of clients calling at times that I'm busy with my family. Every client I work with knows up front there are hours I just won't be working due to that fact. Some call me anyways telling me I can get to it whenever....which they could of emailed it to me so I didn't have to write it down.
I absolutely agree with this notion. Add the most important people to "favorites" to break the silence, but that's it. Love it.
Necessary evil. It's great if you can pull it off, but often clients (and peers) need a human voice to get things rolling. I take exception with #3"Because a call leaves no trace."It's a double-edged sword. Personally, I don't like working with people who insist on cataloging every interaction via email or text. I find in most cases those people are just looking for a scapegoat...
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