I'm Jason - one of the original founders of Basecamp (which, for 15 years, was called 37signals).
Over the years we've done a lot of different things. We started as a web design shop, then we made some software (Basecamp, Backpack, Highrise, Campfire), then we wrote a few books (Getting Real, REWORK, REMOTE). All the time we've always done things our own way - we answer to ourselves and our customers, not investors, not the public stock market, not to trends or fads. We're in this to build a long-term lasting company.
My TED talk on why work doesn't happen at work has been viewed nearly 4,000,000 times. The gist is that in most cases offices are the worst places to work because they are full of unavoidable distractions and distrations are the enemy of productivity.
I've worn every hat over the years. From a designer, to a programmer (a terrible PHP programmer way back when), to a writer, to a customer service person, to a marketer, to a salesperson, to a CEO - I've seen most everything that goes into starting, running, building, and keeping a business running. I enjoy talking about it at all.
I'm happy to discuss anything. Anything at all. I'll answer any question without reservation. So throw them at me and let's have some fun!