Nice concept with some good solutions but I would skip to reach out for my smartphone and use the buttons on my steering wheel. Those should get a connection to the apps in our smartphones. Then the eyes stay on the road and the hands on the steering wheel.
since you're a UX in audi i'm guessing that's what you're working on right now :) which is great. and yep, i agree with you, but while everyone have smartphones, many people don't have programmable buttons on their steering wheel
This used to work great with my Q3, now with my new Q5 it's an add-on solution (Tune2Air) that doesn't work quite as well! But still, would never use the phone to control the music.
For calls, I have the most important titled with Siri (e.g. "Call my wife").
This is really nice, but I would consider voice commands instead of gestures. For example "Ok Google, increase volume" or "Ok Google, next track". I would totally use this on my Android if it were a real launcher.
Thanks! I agree with you, voice commands is a great solution as I mentioned, but you cant rely solely on that. Noises, radio music, foreign accent, different languages - there is place for mistakes that aren't so easy to fix.
I always felt that saying Ok google is not a good UX. You never want to say ok apple, ok samsung, ok Ford. You want to give your smartphone some name. Apple knew this would happen and they made a product called SIRI which lives in your iPhone.
A few months ago I realized that if I want to call someone while driving, navigate somewhere or switch a song, I need to mess with the phone too much and it can risk me and the other people on the road. The smartphone screens are all filled with icons and buttons and every screen requires concentration, so you have to look at it to use it, and then you take your eyes off the road for a few seconds. Voice recognition is a good solution, but not always ideal.
On the other hand, when the buttons are physical, such as the radio or the air conditioner buttons, it's usually simpler, because placing your hand in the right side and feel the buttons.
so i thought about how to improve this, and this week I found some time to create a basic concept that presents it, and put it all in this medium article.
The easy solution is to depend heavily on voice commands.
No no no, this is the hard solution. Though you have mentioned that in a comment here.
Noises, radio music, foreign accent, different languages - there is place for mistakes that aren't so easy to fix.
They're not easy to fix, but great progress is being made. Saying "Hey Siri, call Ariel Verber" or "Hey Siri, play some music for a road trip" already works really well.
I just tried "Hey Siri, play some music for a road trip"... And it didn't do that. Instead it suggested the name of a song (Sping for a road trip -?-) that Siri couldn't find and then ask me if I would like to play something similar to that song. That's a bad example.
I tried it several times and got a "Spring Road Trip" playlist each time. Obviously not ideal to get the same playlist every time. But it's a good example because it proved my point, voice is not the 'easy solution'. But progress is being made on it and in my opinion it will be the best solution for most use cases.
This will be heavily improved in iOS9 and Apple Music.
Interesting concept... I do think Voice and inbuilt (car controls) should be a doing more of this work. Also, this interaction will highly vary depending on how people use the phone in the car. A swipe would probably be harder to do than a tap if the phone is mounted on the dash/windshield, so you might want to consider both as options.
Also, not sure if this was considered but I'm assuming you can perform some of these in parallel. I've seen myself and other people try to navigate while listening to music or talking to someone i.e. if the phone call takes up the entire screen you wouldn't be able to navigate.
Many cars have had the ability to control volume and skip tracks with buttons on the steering wheel (or on stalks) for at least five years. Same goes for accepting incoming calls (via Bluetooth).
In my opinion, doing any more than this is going to be a distraction and ultimately put yourself and others in danger.
Personally I never accept calls whilst driving and likewise if I call a friend and they're driving I keep it super short.