27 comments

  • Jason FullerJason Fuller, over 4 years ago (edited over 4 years ago )

    This is what got me...

    Apple Music

    27 points
  • Todd FTodd F, over 4 years ago

    To be fair, iTunes as a whole is pretty much a usability nightmare.

    18 points
  • Jon DobrowolskiJon Dobrowolski, over 4 years ago

    Here's the onboarding teardown:

    http://www.useronboard.com/how-applemusic-onboards-new-users/

    6 points
  • Martin LeBlancMartin LeBlanc, over 4 years ago

    Damn, I don't even know where to begin. What a train wreck.

    5 points
  • Hubert GawronskiHubert Gawronski, over 4 years ago

    You know what killed Apple Music for me and why I'm really disappointed with it?

    Creating your own playlists.

    • Adding things to your playlist in iTunes is so damn frustrating
    • Playlists created on the desktop are not even visible on your phone. WTF?!
    • Using iTunes instead of separate app that could compete against Spotify

    So yeah - this and few other bits convinced me to stay with Spotify.

    3 points
    • Peter JonesPeter Jones, over 4 years ago

      I thought that too about playlists not being visible. They are. You just have to go tap "All Playlists" from the middle dropdown and make sure the "Show Music Available Offline" is turned off. It is on by default. Which is crazy.

      2 points
  • Ian GoodeIan Goode, over 4 years ago

    Taken individually some of the screens are visually quite nice, but on the whole it is just clunky to navigate around and actually use. For me it is definitely slower than Spotify, but then I've heard reports of the exact opposite.

    Gonna use it for a week or two properly and then judge it again.

    3 points
  • Tim HelbergTim Helberg, over 4 years ago

    The iOS app is almost usable (after you remove Connect). But dear lord, iTunes is becoming more and more bloated and confusing.

    I listen to music all day at work, so i need a good desktop client and Spotify, is miles ahead imo.

    They should have started from scratch with a new Apple Music app and built the experience from the ground up, instead of trying to fit it into the iTunes ecosystem.

    This is sad times.

    2 points
  • Kushtrim XhaferiKushtrim Xhaferi, over 4 years ago

    iTunes is a nightmare. let me explain a case, which drives me crazy (and sorry for my limited english).

    1. go to the tab NEW then click on a tripple button icon near a album picture (you can choose any album). the popup will show only the SHARE button.

    2. now click on the album cover, this click will bring you to the detailpage of the album, and click on the tripple button icon gain (its on the top near the albums name). here you'll get the whole popup menu.

    why not on the first click? i just want do add music on a playlist.

    ps. there are other wonderfull usability WTF. just explore it.

    1 point
  • Andrew ConnAndrew Conn, over 4 years ago

    Completely agree. So many cring-worthy moments during my first use of it. It's all over the place. Android is looking better and better these days.

    1 point
  • Jason PerezJason Perez, over 4 years ago

    It's been clunky for me to use, and I'm missing a lot of interactions/features from Spotify.

    • Hold to preview (I've found myself using this quite a bit) • Swiping to next/previous track • Easily add a track to the queue • Upvoting and downvoting, preference (all I can do is "heart" a track, but where does it save to?)

    1 point
  • Whitney Helpert, over 4 years ago (edited over 4 years ago )

    Not exactly sure about "nightmare", but some things are disappointing on iOS Music (like 2 different buttons at bottom doing the same "share" action) and some just missing from iTunes 12.2 (like Beats1 history and "add to iTunes Wishlist" song which is now-playing).

    1 point
  • Thomas RawcliffeThomas Rawcliffe, over 4 years ago

    I have to admit, I agree with everything mentions. I'd closed the app within 10 minutes of opening it.

    The closing point for me was when I couldn't double tap the song 'pane' to play a song in the top songs of an artist. I know to some this might seem a slight over reaction, however it's a simple, well known, usability feature that has for some bizarre reason been overlooked.

    In the back of my mind I was half expecting to be let down. Which is becoming the case more frequently with Apple, unfortunately.

    1 point
    • Kyle BavenderKyle Bavender, over 4 years ago

      I know to some this might seem a slight over reaction

      Indeed. I can't figure out what you are talking about.

      • On the artist page, 3 top songs are listed. Tapping the song plays it.
      • On the artist page, tapping the "Top Songs >" link heading take you to a list of top songs.

      To me, it sounds like you're advocating for tapping in empty space to start playing a song (Please correct me if I'm wrong!). If that's the case, that's more of a usability issue, almost an anti-pattern, than it is some kind of UX win. Again, let me know if I'm off the mark.

      (An issue I did find on the artist page: I cannot initiate scrolling up by starting my upward swipe from the hero/splash image of the artist. My thumb has to start the swipe from below that area. — I wonder if they had an interactive element to this that didn't get finished...)

      I was half expecting to be let down

      With that attitude, I'm not surprised you were! _^

      I think we can agree that Apple Music is big, and that it's messy in some spots. And I hope we can all agree that quality critique is much bigger than criticism.

      (Applied critique to this case: What about Apple Music is good? What works? What was well thought out? What is not good? What doesn't work? How can it be improved?)

      1 point
    • Mattan IngramMattan Ingram, over 4 years ago

      I've never heard of this interaction before. What music app lets you double tap the "song pane" (what is that?) to play top songs from an artist?

      4 points
  • Drew RuedaDrew Rueda, over 4 years ago

    Bonus points for Opeth!

    0 points
  • Brian HintonBrian Hinton, over 4 years ago

    I don't dislike it as much as Cezary. Probably because I think all the options are somewhat nightmarish. Rdio is probably the best in my experience, but it has it's quirks as well. I'd say give Apple sometime, and they'll clean it up.

    0 points