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Anyone work remotely? I need some advice.

over 6 years ago from , Designer in LA

My shop has a lot of remote team members. We just got out of a meeting with them and it was pretty abysmal. The problems were all technical. They couldn't hear us, there's echoing, static, etc. It's really distracting and pulls the momentum from the meeting. At one point, the other teams simply couldn't hear us.

So my question is, what is your remote "setup" on the technical side? What mics, software, tools, etc do you use to run remote meetings? Or is there a process you have that works?

8 comments

  • Mubashar Iqbal, over 6 years ago

    If you're in a conference room something with a noise filter/canceling will fix the echo problem. We've been using: http://www.jabra.com/Products/PC_Headsets/Jabra_SPEAK__510_Series/Jabra_SPEAK_510_for_PC

    We mostly use Google Hangouts for the actual meeting, shared docs for notes on Google Drive.

    2 points
  • Thomas Edwards, over 6 years ago (edited over 6 years ago )

    Two simple rules to follow for microphones:

    1. Make sure the speaker is as close to your ears as possible – headphones are good.

    2. Make sure the microphone is as close to your mouth as possible.

    Considering buying everybody one of these:

    1 point
  • Keaton TaylorKeaton Taylor, over 6 years ago

    Our team was fully distributed but now I'm the only remote member.

    My setup goes like this:

    Project management and video/audio communication go through Redbooth - it's more reliable than Hangouts or Skype in my experience. I use apple earbuds and a blue mics yeti for audio, video is whatever iSight camera is on my mid 2011 iMac (do you even HD bro?)

    We talk to one another in Hipchat All day long.

    That's it. Tech wise. We have a stand up meeting every week to set a rough schedule for everyone and talk through problems as they come.

    0 points
  • Alex JohnsonAlex Johnson, over 6 years ago (edited over 6 years ago )

    Hardware: I use my cell phone (Nexus 5) or my laptop (MB Air 13") and it gets the job done.

    Software side there are two key tools to my remote workflow.

    1. Slack https://slack.com/ channel for daily stand ups channel for project progress *with those 2 channels alone you can easily avoid meetings and quickly catch up on your team/progress regardless of timezone.

    2. UberConference https://www.uberconference.com/

    I find that using Slack to stay up to date on a project is indispensable when working with team members in different time zones and on varying schedules.

    When meetings do need to happen i find that UberConference has a great free option and some helpful paid options (with no pin numbers and "dial your phone when meeting starts). It isn't perfect but it is the best I have used.

    0 points
  • Stephen WayStephen Way, over 6 years ago

    I use a Logitech Pro Webcam C920 and Apple Earpods, I also opt to use the webcam's mic instead because the quality seems to be better for my team. For software we primarily use Google Hangouts for internal meetings, smaller group meetings sometimes are on appear.in and client calls are on GoToMeeting. Hangouts seems to be great for 8+ attendees, but we mostly turn off our cameras at that point because it's just too much to stream. The biggest factor might come down to how fast your internet connection is. It's obvious when we have someone working from home who barely stay active in the meeting because their connection just can't keep up. Similar to lag in online multiplayer games. My connection is 50 down, I wouldn't recommend anything less.

    For echoing, always use headphones, that reduces it nearly 100% in most cases.

    0 points
    • , over 6 years ago

      We also use google hangouts. And slack. And a lot of the tools that have been mentioned. It's still all so buggy. Most of us on in "office" environments with fast connection speeds. Using headphones also doesn't work because we have multiple people per location on the call. They all share the mic on one computer.

      Anyone found that room acoustics play a big part in feedback/poor sound quality?

      0 points