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Ask DN: How do you manage your user feedback?

5 years ago from , Product Designer

Currently our team of ~15 have been inputting user feedback in a Google Sheet with the User Information (Name, Company, Position) and feedback split up by general feature.

We then color code feedback by Feature Request, In the Pipeline, Positive Feedback, and Pain Points.

However, we're starting to get to a point where we have been expanding and user feedback meetings are happening much more often.

How do you y'all manage your user feedback so everyone is on the same page and it's easy to identify what needs to be addressed?