Upon further thought, I've come up with two scenarios where I would consider using a service like this:
If the client was informed at the beginning of a project that all invoicing would be handled through Outvoicer. This would ensure the relationship was completely transparent and written in the initial contract.
If Outvoicer was specifically modeled as a business that handles problematic payments. In this scenario, Outvoicer acts as a debt collection service for designers and developers. I can see this being a valuable service, as legal action on breached contracts is often cost-prohibitive for small agencies and freelancers. This way, smaller companies and freelancers could sell their unpaid invoices to Outvoicer and partially recoup their losses, while Outvoicer then bears the responsibility of collecting on the debt (basically the same model as all other debt collection companies).
Anyhow, that's my 2 cents.
Or you can use ZenCash (boy I wish they had a referral program), which is rife with methods of positive reinforcement – lovely, mailed, letterpressed thank you notes, optional Amazon/iTunes gift cards, phone calls, etc.
And it has a series of things to do for unpaid invoices, starting with notes and calls and moving up to legal action.
And it's automatic (it just plugs into your invoicing system). And it's great. ZenCash and InVision are my two most solid recommendations to people getting into this racket.
That's awesome. This is first I've heard of Zencash. They look amazing. Thanks for the link!
Jeff from ZenCash here. Thanks for the kudos. We just recently launched our referral program!
It's free to signup here: https://member.impactradius.com/campaign-mediapartner-signup/Zencash.brand?execution=e1s1
More details: http://hello.zencash.com/get-partner-details/
Hi Jeff –
Took me a while (had a baby), but now that signup link looks dead, and the details link forwards on to some other page…
@Jeff… not seeing this referral program. Getting redirects and such. Is this a thing? I have (yet another) person I want to tell about Zencash…
Available in China?
My initial thought was how similar this is to the debt collection business where collectors buy debt at pennies on the dollar and then use whatever methods needed (legal and illegal) to collect on the debt.
I'm in agreement with Michael on this one. There's a HUGE leap of faith required to trust another business to collect your fees in an ethical and dignified manner. Not to mention the inevitable confusion/trust/breach of contract issues that will arise when the client is informed that their payment is now owed to another party.
On a related note -- it has always baffled me that my student loan debt can just be sold off to seemingly whenever the owners of the debt want.
I don't know if OP is the creator of this, but I'd be really concerned about what happens on the other side of the equation.
Me -> Outvoicer -> Client
Why would I trust you to treat my clients with dignity, respect, and help build our relationship so they come back again?