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UI/UX considerations when designing for medical applications

almost 6 years ago from , Designer & Dev

Hey folks,

I'm working on a project that involves designing an interface that would be deployed at a medical facility with the end-user mostly being a patient.

I've been looking for resources that would guide me towards achieving a better experience, apart from the general usability and accessibility concerns, I'm specifically looking for interface design considerations that need to be made when designing for medical applications.

If any of you have had experience designing for such applications (being used by patients, not doctors), I would love to hear your thoughts and the process you went through. And if you found some resources helpful, please share. Thanks a lot!

4 comments

  • Jess KadarJess Kadar, almost 6 years ago

    I come from a Product Management/Design pov, but am a product manager for a collaborative care platform that includes staff and patient applications:

    Some good resources: Design for Care by Peter H Jones: https://rosenfeldmedia.com/books/design-for-care/

    Hacking Healthcare http://www.amazon.com/Hacking-Healthcare-Standards-Workflows-Meaningful/dp/1449305024

    Overall I would say: reduce chrome/decoration, carefully design data visualizations that create meaning and are actionable.

    Design clear visual affordances. If you are designing for people age 40+ and/or people with chronic diseases, contrast and type hierarchy are particularly important.

    Focus on optimizing the signal-to-noise ratio in the UI.

    Get the design in the browser as early as possible. Observe patients using the app. as early and often as you can.

    Hope this helps! Good luck.

    2 points
    • Moaaz Sidat, almost 6 years ago

      Thanks for the response Jess,

      I'll look into getting my hands on those two books, thanks for pointing me in the right direction.

      Thanks for those pointers with regards to the user interface. Has really helped some more design thinking. Testing the design with patients is definitely going to be really important towards achieve the ideal final product.

      0 points
  • Tyrale BloomfieldTyrale Bloomfield, almost 6 years ago (edited almost 6 years ago )

    Hey fella,

    I have worked on an EHR for nearly 2 years, within that software we cover both the physician and the patient.

    When it comes to the patient a few things to consider.

    • Most users will be geriatric, or not in good health.
    • Not power users, leave the fancy at home. It sales well, but only causes confusion later.
    • Reduce the clutter!
    • Only use color for meaning. Often in our usability studies we find that the user is confused by unnecessary color. Think about a color system that only uses it for meaning and not decoration.
    • You will need very refined typography and hierarchy of information. If your app goes deep, it will get convoluted quickly. Stick to a good system to display your information.

    I could go on for days. If you would like any additional help feel free to hit me up @tyrale.

    Good luck, you'll need it.

    1 point
    • Moaaz Sidat, almost 6 years ago

      Hey Tyrale,

      Thanks a lot for the prompt and detailed response. Really glad to hear some of the concepts I already had in mind from someone who has experience in design for medical applications.I'll definitely look into developing a well-defined system for colors and typographic hierarchy.

      Thanks again for the insights!

      0 points