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Best online food ordering experience?

over 7 years ago from , Developer / Designer

We are starting work on a pizza ordering system and trying to find the best online ordering models, pizza or otherwise. Anybody got a favorite? I'll tell you who stinks at it: papajohns.com. Pizza Hut is pretty good...

This is my first post after a lot of lurking. Feels good.

14 comments

  • Steve CzechSteve Czech, over 7 years ago

    I just recently discovered Munchery https://munchery.com/

    2 points
  • Darby ✌Darby ✌, over 7 years ago

    I freaking love ordering from Spoon Rocket (https://www.spoonrocket.com/). Their menu options are very limited, so they get away with what may be the simplest ordering experience in the world.

    1 point
    • Ryan Bowman, over 7 years ago

      Pretty excited about Spoonrocket once timezones line up and I can see more. It looks spectacular. Thanks!

      0 points
  • Vinh LeVinh Le, over 7 years ago

    Postmates is cool

    1 point
    • Account deleted over 7 years ago

      Yeah, not sure if it counts as 'online' since it's phone only, but I've always had great experiences with postmates.

      There's something about removing all the filters and simplifying for phone that isn't replicated in any online based system. Another case of simplicity + great customer service that wins.

      1 point
    • Ryan Bowman, over 7 years ago

      Yes, postmates is a great example for us. Lots of mobile users, not the best bandwidth and simplicity / clarity is going to be a real issue. The other issue is not many true addresses but that is a problem for that...Thanks!

      0 points
  • Allan GrinshteinAllan Grinshtein, over 7 years ago

    Have you checked out seamless or grubhub?

    1 point
  • Devis Eric, over 3 years ago

    Recently logicspice has launched food ordering system which works for small businesses and medium businesses as well. I think so that it will work for you as well : https://fos.logicspice.com/

    0 points
  • Phil RauPhil Rau, over 7 years ago

    Dominos is fantastic. Or rather, they would be fantastic if the final step in their ordering process didn't throw an error every single time for Chrome, forcing you to re-order from scratch from another browser.

    0 points
  • Jonathan CutrellJonathan Cutrell, over 7 years ago

    To be honest, most of them aren't that great. The best I've seen is GrubHub, and I've heard Seamless is good, but very few of these are truly great.

    I ordered from Zifty in Atlanta quite often. Great service - awful design and user experience. Luckily their phone reps made up for any shortcomings of the system.

    I'd recommend focusing on making sure the fringe cases are very well addressed. Like, for instance, people with food allergies. So often, the menu is less than helpful for those who need the most information.

    0 points
  • Mariusz CieslaMariusz Ciesla, over 7 years ago

    I really enjoy Lieferheld here in Berlin.

    0 points