I like what he says, "our manufactured environment, so much of it, testifies to a complete lack of care." He may be talking about objects, but this is certainly true in our built environment.
Can't quite find the essay, but there was a good one about Harry Weese, the architect who designed the Washington, DC Metro stations. The coffered ceilings, the pulsing floor lights, all his design...because he believed in the importance of the quality of the built environment.
Not saying that Jony's insistence on manufacturing tolerances in luxury products is on the same level as the Metro, but these ideas exist on all scales and media.