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FeedBaxley: Widget for user feedback

1 month ago from , Co-Founder at Dempus Inc.

https://feedbaxley.com

Please, please give me feedback. We just redesigned the widget in an attempt to be easier for visitors to submit feedback while simultaneously soliciting more actionable feedback for the website owners.

I'd of course love feedback on the site/product in general, but the widget can be viewed by clicking "Give us feedback!" on the homepage

2 comments

  • Florian BauernfeindFlorian Bauernfeind, 1 month ago

    Small things I found:

    • If the text is left blank, I get the green tick icon but if I look at the console the error "Comment can't be blank" is returned. Disable the submit button until some text is entered
    • The contrast of the X icon and the header text at all is really bad. It's getting worse if I choose my own color
    • It feels some kind of unfinished. Add some animations, loading seems like nothing happens, appears laggy most of the time.
    • I would create the possibility to link it with actual users of an App. I have no way of replying the user. Do I get an answer? Does someone even read it? I don't know...
    • Why should I go pro? What are the constraints?
    • Why do I have to logout to get to the homepage? After that I can get to the pricing page to see what pro features are
    • I don't get the feedback that I should try it later if I create more than 3 feedbacks in a short amount of time.

    After all it looks like an early prototype (personal opinion, please don't get mad, just want to be honest), but keep up the work :)

    Best Florian

    1 point
    • Jon Evans, 1 month ago

      Wow, thank you so much! This is awesome, thoughtful feedback. Definitely going to try to address some of these this week. I really appreciate you taking the time. :)

      1 point