delight, huh. and here i thought it was exploitation of workers.
Yeah i’ve heard this before about amazon’s strategy. It rings very false for me. I see a company that uses lots of dark patterns, only develop their product when it is forced by competition etc etc. and I mean anyone who used aws know what a horrid gui that is. For me this is just internal and external marketing.
it really is not.
Amazon's real business strategy is charging subscriptions when people are not even aware they opted in to
I enjoyed this article. It’s true the very model and methods you use to charge your customers are such a great opportunity to provide value via empathetic billing.
How do you know?