1 comment

  • Scott ThomasScott Thomas, 4 days ago

    I tend to avoid using people's names when building out personas for Saas products. I prefect user roles like Content Editor, Manager, Owner, Admin. It streamlines a lot and removes the confusion. However, you need to use the one mentioned in the article for the front-facing site.

    Although, I still avoid people's names because it always sounds cheesy.

    2 points