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Does anyone have experience, good or bad, buying Refurbished Apple products?

5 months ago from

I have some purchases in my future and I'm wondering what the mileage is on products from the dusty bin on the Apple site?

Has anyone ever purchased a laptop that was certified refurbished? Did it work out? Were you ultimately happy?

23 comments

  • Stephen ThomasStephen Thomas, 4 months ago

    I've purchased several refurbished products from Apple: Cinema Display, Thunderbolt Display, iMac, MacBook. Every single one has been indistinguishable from a brand new product. I couldn't be happier and would recommend the approach to anyone who doesn't want the absolute latest product. Note that I am talking about buying from the official Apple refurbished store on apple.com. I wouldn't trust, e.g., products from Amazon.

    5 points
  • Chris KeithChris Keith, 4 months ago

    Multiple times. No issues.

    5 points
  • Ian CarrIan Carr, 4 months ago

    I have bought two iMacs and an iPad from Apples refurbished store. Being able to buy the full Apple care warranty and enjoy a discount on the price of the hardware makes it a great way to shop apple. As far as I could tell those devices were as good as brand new. The 2011 model iMac is still going strong!

    3 points
  • Giulio MichelonGiulio Michelon, 4 months ago

    I just buy refurb for a long time. Recommended!

    1 point
  • Blaine KBlaine K, 4 months ago

    I have many times, zero problems. The only reason I don't more often is because I usually want something that was just released.

    1 point
  • Long Zheng, 4 months ago

    Had good experience with refurbished iPads for my parents. As new quality screen and case, and new battery means no battery degradation.

    1 point
  • Jake MauerJake Mauer, 4 months ago

    I've ordered 2 MacBook Airs and a 13" MacBook Pro for my mom all from the Apple refurb section of the store. All of them looked and worked perfectly fine. I treat products from Apple's refurb site as basically good as new.

    1 point
  • Dan WilkinsonDan Wilkinson, 4 months ago

    The company I work for buy Apple Reurbs all the time. They've been pretty much brand new looking and never had a problem.

    1 point
  • Cameron GettyCameron Getty, 4 months ago

    My 2015 MBP was from the refurbished site. It had the display coating issue but I got that repaired and haven't had any issues since.

    1 point
  • Matt KMatt K, 4 months ago

    All of my Apple products for the last 20 years have been refurbished or second hand. Would recommend it to anyone. The only difference, as far as I can see, is that the box it comes in is a little less fancy.

    Most recently I bought an Apple refurbished top-of-the-range 2015 MacBook Pro at almost half the price than the newest version would have been. And it's got a good keyboard.

    0 points
  • Kramer _, 4 months ago

    I have a 2013 Macbook Pro I purchased in Aug 2014. No issues and it's still working strong. My company also get's all Apple products from the refurbished site (iMacs, iPads, etc) and we've only ever have one issue and got a replacement.

    0 points
  • oli ingram, 4 months ago

    I bought a late 2013 13inch Mac book pro from the Apple refurb site. This was probably around 2014-2015. All in all it worked just like a new mac, i've had no problems and it's still going strong, although the 8gb of ram it came with struggles with the demands of modern multiple apps.

    All in al great experience. they really have a good refurb process, replacing a lot of parts which are a little worn out etc. I'd recommend.

    0 points
  • Luke Bugbee, 4 months ago

    I've bought a couple iPods. No issues. The only downside is you don't get the super neat unboxing experience you normally get with apple products (unless they do it differently these days). My refurb products came shrink wrapped in a regular cardboard box.

    0 points
  • Nelson TarucNelson Taruc, 4 months ago

    As long as you're sure it's coming certified from Apple, it's a good deal. Have gotten multiple laptops, tablets and phones without a problem, and you can add on AppleCare for peace of mind.

    0 points
  • , 4 months ago

    Thank you everyone for your comments. I don't see anyone reporting any negative experiences so that is good to hear! Thanks again.

    0 points
  • Darren Krape, 4 months ago

    I bought an iPad Mini several years ago and it looked pretty indistinguishable from a new while being a decent bit cheaper (I'd have to check the difference). The warranty may have been different, but I've generally found Apple products to be so reliable that I wasn't worried. Overall, it was definitely a good experience and would recommend it.

    0 points
  • Manny Larios, 4 months ago

    Former Apple employee here — the majority of the time Apple Refurbished Products are items customers returned before the 14-day return policy. Apple can't sell as new anymore , so they inspect the product and sell at a discounted price.

    0 points
    • , 4 months ago

      Thanks Manny, that is good to know. Always interesting to get the story from the inside!

      0 points
  • Jeff Dashley, 4 months ago

    Another comment with nothing but great things to say about certified refurbished Apple products both from their store and through even Amazon sellers with impeccable reputations. However, be sure to check out BH Photo and Adorama as well. With tax and shipping savings, you can usually buy new and compete or beat refurb pricing at Apple or Amazon depending on year of release. That's what I've done in the recent past with MBPs.

    https://www.bhphotovideo.com

    https://www.adorama.com

    0 points
  • Peedu TuiskPeedu Tuisk, 4 months ago

    Only perfect experiences.

    0 points
  • Andrew Washuta, 4 months ago

    Have a buddy I worked with who purchased a 2017 MB Pro from the refurb site. He had an issue where it wouldn't turn back on, but it sort of solved itself and he didn't need to go to the Apple Store. Other than that, he said it was basically a new laptop.

    0 points
  • Chris CChris C, 4 months ago

    Almost every one of my 6 MacBook Air and Pros have been refurb and I've never ever had an issue with them. Highly recommend.

    0 points
  • Greg JangGreg Jang, 4 months ago

    Two of my colleagues and myself all had to return the first refurbs we received because all 3 had display issues. One not working when connected to an HDMI, 2nd not working after sleep, and 3rd having weird white lines near the bottom of the screen which flickered when moving a window to that area. All 3 were returned, the next "batch" seem find so far. It's been almost a year. But then again this is Apple Korea.

    0 points