19 comments

  • R. KamushkenR. Kamushken, 8 months ago

    For those who looking for a Figma templates and other timesaving resoruces, so sad there' nothing interesting for individuals after months of silence...

    10 points
    • Denis RojcykDenis Rojcyk, 8 months ago

      Yeah, I'm happy for them, this might be a big business deal.

      But the most annoying bugs are still present (nested components always being disconnected when copied, or comp. not retaining their values when replaced). For about a year now? Still no proper permission management for smaller teams. They've somehow mentioned that they are trying to fix these, but it seems like it wasn't a priority.

      The lack of communication is not helping either. I had to stop the subscription in order to open a communication channel for a brief moment.

      On one hand, I'm glad they are focusing their product on DS, but the product has its core to managing and using them broken. So I wonder why would you pay the premium for that.

      3 points
      • Brian HintonBrian Hinton, 8 months ago

        Yeah. The components losing values when updated is a big annoyance. I've reported that a few times.

        Critique of Enterprise

        Broad thoughts

        I really wish Enterprise offered more value. It's really just group pricing, and the ability to create teams. Fonts, and organization library is....well not really much. Organization libraries are great, but with a single team you get pretty much the same workflow. Fonts can be useful for remote teams, and collaborating with contractors. But really it's not significant enough to warrant the cost just for that. It's pretty simple to just share an asset folder (which we do already for other assets). Activity seemed to be a rough afterthought with little polish, and is missing a lot of functionality I'd like to see, and needs to be much more forward facing. Figma needs some sort of true Dashboard view at the Enterprise level.

        My demo

        I scheduled a demo to see if it was useful for our organization. The sales contact didn't really demo it effectively. The individual that demoed Enterprise services didn't properly introduce themselves, and seemed confused about their role in Figma. I came up with some possible solutions for my own questions after the meeting, since the sales individual didn't really seem to know the tool enough to come up with workarounds. I also found it odd that they were doing the demo while at the beach. Lots of static, and audio clicked in and out. Cool, and hip to be at the beach for sure, but come on! I'm at a coffee shop myself right now, but for conference calls (beyond standups) I'll move somewhere quiet.

        Permissions

        My main wish with Enterprise was to allow more fine grained control over permissions, and UI visibility. Detailed into the following roles:

        1. Admin / Owner: Same as now
        2. Editor: Can edit files within the teams they have access
        3. Developer: Can view everything an editor can, but in view mode.
        4. Copy: Can edit anything that is text, but nothing else.
        5. View: Can view pages, and frames are displayed (but no sublayers). Code is not displayed, and is replaced with comments visible by default. As that is the main use case for stakeholders / business sponsors. They come in, and review designs / prototypes. The interface is confusing for them.
        6. Custom: I imagine looping all of this into a custom interface that allows organizations to configure their own custom roles would be useful. Especially for Contract employees, and providing fine grain access to specific files and teams.
        7. Share: Really need more knowledge on sharing, and info about who views files. Just people who have logged in, and have an account is not enough. I want to know if the file has been copied. I want to know basic IP information about file access.

        It would also be very useful to be able to only share specific pages, frames, etc. and not display anything else. This is easy enough to workaround by exporting, or having a separate file. BUT this defeats much of the benefit of Figma where comments can reside in the core project file, and not separated out in other files.

        Versioning

        I really hoped versioning would also have more functionality within Enterprise. In general this needs to be more focused, and fleshed out. Being able to branch files into duplicates, but retain the connection to the previous file (in the sense of this is from X). Would really make versioning better. Really I have many wants to versioning that is missing.

        Part of the whole reviewing of files. Having something simple where frames, and pages have a CTA when changes have occurred since your last visit would be a game changer when dealing with stakeholders, and business sponsors. I can again work around that by doing it manually. (which I do) But having that group into versioning would be nice.

        Help

        The help documentation is decades old online. I've been working on my own cookbook / manual that I use to onboard contractors, and as a reference because I can't really direct them to help. Most of the screenshots are outdated, and don't show the current interface. Documentation on many of the features is very primitive, and doesn't really explain the HOW something works. This isn't directly related to Enterprise, but I feel is worth mentioning for anyone that comes across this mini-review. I've discussed this with a few internal members of Figma, and I know they are aware of the issues and are working on it.

        That said...

        All of this said. I love Figma. I'm an evangelist, and run the Tampa Bay Meetup. I'm always sharing, and talking about it. I've personally converted dozens of individuals to paying Figma users. But I'm continually frustrated by the slow pace of management level capabilities. I imagine time will eventually lead to solutions to some of my concerns. Use Figma!

        9 points
      • Pol KuijkenPol Kuijken, 8 months ago

        I'm assuming they had a ton of big businesses that wanted to adopt Figma but needed these Enterprise-tier features first. This puts Figma in the tricky situation where they need to:

        • finish a significant amount of effort
        • in a very short period of time
        • or risk failing to capture potentially the biggest part of their revenue.

        They probably had to dedicate most of their resources to get this done and as a result, the consumer product got neglected for a while. That's unfortunate, but the good news is that most of those resources should be free again.

        I'm also assuming Enterprise is on its way to becoming Figma's biggest revenue stream. The fact that plans for individuals and small teams are free seems to indicate that they see these as a foot in the door at bigger (or growing) companies. If that's their long-term strategy, then an excellent consumer product at a super competitive price will remain key to their success, so I think we have nothing to worry about.

        3 points
        • Dylan FieldDylan Field, 7 months ago

          Hi Pol, you're right that large teams using Figma is a growing portion of our revenue. That said, individuals and small teams make up the bulk of our customer base. While we have a team staffed and working hard on improving the orgs product, the bulk of our product development efforts right now are going towards fixing component bugs, improving performance, maintaining quality + adding new individual functionality to the product.

          5 points
          • Pol KuijkenPol Kuijken, 7 months ago

            Hi Dylan, thanks for the reply!

            I'm sure, in numbers, individuals and small teams will always make up the biggest part of the customer base. I'm assuming they're also responsible for most of the revenue right now, but given the size of the enterprises that already signed up, that's bound to change soon. Once that happens, how do you see the consumer product fitting into Figma's long-term strategy? My guess would be mostly as an acquisition channel for Enterprise, but I'm curious to hear how you're thinking about this.

            bulk of our product development efforts

            I check the Figma changelogs every week and it's great to see the constant bugfixes, QoL and performance improvements! The attention to detail is definitely part of what sets Figma apart.

            That being said, I suppose what's giving the impression of slow product progress is the lack of new big features - especially now that Figma is lacking features that are becoming the norm in competing products.

            Real data in Sketch, Stacks in Framer X, element-level transitions in Studio and XD. Those are all very strong benefits that Figma is lacking currently.

            Figma did release exclusive features recently (e.g. API, dynamic grids,...) but ultimately those didn't materialize in significant benefits in daily use - at least not compared to what the other players are trying right now. Figma's collaborative core is still the strongest selling point, but I feel like that gap is getting smaller. This combined with the new Enterprise efforts is probably what makes it seem like Figma's focus is slowly shifting away from the consumer product.

            Either way, congrats on the launch and thanks for Figma. Makes my job 10x easier. Excited to see what you have planned for this year.

            0 points
            • Brian HintonBrian Hinton, 7 months ago

              Read data in Sketch

              This has always been possible with plugins.

              Stacks in Framer X

              Still don't see this as that much of a benefit, and you are locked into a technical approach of designing instead of freeform. I don't really understand the love of Stacks. Sketch had similar functionality in plugin form, and the larger benefit of the feature is similar to dynamic grids.

              Figma did release exclusive features recently (e.g. API, dynamic grids,...) but ultimately those didn't materialize in significant benefits in daily use

              I can tell you that a number of organizations are using the Figma API to build rapid prototyping with React. Saw some great demos at a conference.

              0 points
              • Pol KuijkenPol Kuijken, 7 months ago

                has always been possible with plugins

                Plugins are terribly unreliable in a production environment... they're fine for one-off tricks but not for anything that's core to your product.

                I don't really understand the love of Stacks

                Try using Figma to build a component for a button with horizontally centered icon & text inside of it. This shouldn't be an issue in 2019, but here we are.

                the Figma API to build rapid prototyping with React

                That sounds amazing, and I would love to do the same, but unfortunately, that seems like a luxury only afforded to big companies with virtually unlimited resources. I'm having a hard time imagining smaller companies being able to dedicate the necessary engineer and designer resources required for building this out.

                0 points
                • Brian HintonBrian Hinton, 7 months ago

                  Try using Figma to build a component for a button with horizontally centered icon & text inside of it. This shouldn't be an issue in 2019, but here we are.

                  I do think stacks are great. But I can do that fairly easily in Figma with grids and constraints.

                  That sounds amazing, and I would love to do the same, but unfortunately, that seems like a luxury only afforded to big companies with virtually unlimited resources. I'm having a hard time imagining smaller companies being able to dedicate the necessary engineer and designer resources required for building this out.

                  Very true. That’s the nice thing about Figma. It’s much more incremental. I’ve started with color, and text being defined by Figma. And the advantage with Figma is that you aren’t locked into any single ecosystem that could go the path of jQuery. And designers don’t all have to no how to work with code to modify parts of the system.

                  0 points
    • Dylan FieldDylan Field, 7 months ago

      You can see some of the improvements we're making for individuals at https://releases.figma.com/

      We haven't been marketing these as heavily given they are mostly smaller improvements / bug fixes.

      0 points
  • Kip HolcombKip Holcomb, 7 months ago

    Cool, but can I make a simple button symbol that resizes and pads itself based on its content?

    Oh.

    5 points
  • Lee Fuhr, 8 months ago

    Looks like there's reason to think Figma will follow in InVision's footsteps — launch enterprise, follow all the money there, forget about the rest of us. Core products linger with bugs and a dearth of feature improvements while enterprise gets, like, something to do with syncing with org charts or something.

    2 points
  • Michael KingeryMichael Kingery, 8 months ago

    I never appreciate when businesses hide their pricing information behind a contact form

    -2 points