Iterable is a cross-channel platform that powers unified customer experiences and empowers marketers to create every interaction taking place throughout the customer journey. With Iterable, brands create individualized marketing touchpoints that earn engagement, solidify trust and galvanize loyal consumer-brand relationships.
Developed for the enterprise, Iterable is built from modern technologies that transform cloud, partner and tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to build where it matters mostcreating experiences and promoting connections with over 2 billion people worldwide. Leading brands, like Zillow, DoorDash, Calm, Madison Reed, and Box choose Iterable to power excellent customer experiences throughout the entire lifecycle.
We have a nationwide presence with offices in San Francisco, New York, and Denver, and London. As we scale, we continue to live by our core founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, explore our Culture and About Us page.
How you will make a difference:
We are looking for a Senior Product Designer to join our Content Creation team. You will help our customers by designing features for them to easily compose and manage their messages, leading to them connecting with their customers in an engaging and meaningful way. You will work on projects like message editors, template organization, asset storage, cross-channel messaging across web, mobile, emails, and more. You'll report to our Senior Director of Product Design but will work with Product, Customer Success, and other teams to better understand user behavior and needs.
One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.
You'll get to:
Partner with fellow designers, product managers, and engineers to lead the design of a project from conception to implementation
Promote the most appropriate forms of UX research and discovery, considering scope and constraints
Prototype design decisions in varying degrees of fidelity, solving for complex problems, and testing our solutions with customers
Assist Engineering with implementation
Help inform the design process and advocate for quality UX within a growing organization
Provide feedback to the design team, upholding and elevating our standards of quality
We are looking for people who have:
A passion for creation tools think website builders, photo card editors, and design tools.
An interest in the opportunities and challenges of designing for a complex productfrom broad strategy to a smaller scale, component-specific UI design
Empathy for the variety of our customers, engineers, and team members that we work with daily
Experience using a variety of tools for testing
Enthusiasm for creating an enjoyable user experience
Passion for learning and always improving yourself and the team around you
Experience design for mobile web and apps
Experience working with a large-scale software platform
Experience working with a B2B SaaS company, designing tools that help people be better at their jobs
A passion for MarTech
Perks & Benefits:
Paid parental leave
Great compensation packages, meaningful equity, & 401(k) plan
Medical, dental, vision, & life insurance
Balance Day (First Friday off every month)
Fertility & Adoption Assistance
Daily lunch allowance
Monthly Employee Wellness allowance
Quarterly Professional Development allowance
Pretax commuter benefits
Complete laptop workstation
For Colorado-based employment: The minimum salary for this position is $160,000/year. The compensation package includes equity, plus a range of medical, dental, vision, financial and other benefits. Additionally, perks such as daily paid lunches and generous stipends for health & fitness and learning & development, among others, are included.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.