We’re a team of strategists, designers, and technologists, driven by a shared passion for creating thoughtful digital platforms, products, and services that span web, mobile, and connected spaces. Based in Vancouver and New York City, we’re focused on changing how organizations connect with users in an increasingly digital world. If you’re up for that challenge, you should join us.
We believe that small, collaborative, and cross-functional teams are best equipped to achieve the most optimal project outcomes. Within these teams, members of our Design group play a critical role in each and every project, ensuring that the work we produce is supported by principles, and delivers on the needs and expectations of end users and the business. Working alongside our Strategy and Technology teams, our designers contribute an innate understanding of form and function to ensure our work is always thoughtful, intuitive, and innovative.
As Executive Design Director, you will lead our Design group with a focus on constant improvement to the research, ideation, and design process, exploring new ways to deliver exceptional work. You’ll partner with our heads of Strategy and Technology to ensure cross-functional collaboration, cross training, and knowledge sharing between areas of expertise. Your ability to attract, manage, support, and nurture design talent will ensure we’re continually growing a team of leaders. As a member of our leadership team, you’ll help to increase the agency’s reputation as a leading design consultancy, through a clear perspective supported by thought leadership.
The ideal candidate will have experience leading a design team within an agency or consultancy environment, supporting enterprise clients in the areas of brand, digital strategy, user interface for products and platforms, and service design. This is also an entrepreneurial role – we’re looking for someone who understands what it takes to run a studio and scale business.
We’re looking to fill this role in our Vancouver studio, however candidates should be comfortable with and able to travel frequently to our NYC studio and client locations across North America.
Lead the Design practice group, setting benchmarks for exceptional work
Manage, mentor, and empower a team of leaders, makers, and innovators
Ensure all outputs and deliverables are of the highest level of quality and precision
Help define project goals and objectives that go beyond the brief
Guide the team towards creativity and empathy in solving our clients’ business challenges
Play a lead role in client workshops, presentations, reviews, and pitches
Lead and support cross-functional teams in concepting, ideation, and scoping
Foster an environment that balances high performance with happiness and healthiness
Support resourcing, scope definition, and sourcing partners where needed
Support the new business team on evaluation, preparation, and pitching new clients
Help to further establish the agency’s brand, perspectives, and reputation as a lead design firm at events, conferences, and through the agency’s own channels
Required Skills & Experience
10+ years experience in a digital agency, consultancy, or start-up environment
Experience and success in leading, mentoring, and growing a design group
A strong book of work that demonstrates skills, craft, thinking, and expertise
An innate familiarity of design for web, mobile, digital platforms, products, services, and brand
Master level proficiency with tools including Sketch, Adobe CS, Invision, and Keynote
Focused, organized, and strategic in how you manage your time
Ability to communicate, present, and sell through ideas internally and to clients
A desire to play a leadership role, yet still open to getting your hands dirty
A personal perspective and principles about design and its role in shaping experiences
Degree in design or communications an asset but not a requirement
An entrepreneurial aptitude and interest in joining at the leadership level
Candidates should be a resident of Vancouver or willing to relocate and able to travel
In addition to an exceptional company culture, we offer the following benefits to all employees:
A welcome kit, a brand new MacBook, and all the tools you need on day one
Personal learning budget for classes, events, and conferences, and access to General Assembly, Treehouse, Udemy, and One Month to help you expand your skills
Winter holiday break in addition to 3 weeks vacation time to start
Office snacks, coffee, tea, beer, and monthly birthday lunches
Holiday parties, happy hours, and team building activities
Health and dental coverage
Offices in two of the best cities in the world – Vancouver and New York City
An incredible global client list including some of the most recognized brands
Focused yet casual studio environment located in Mount Pleasant, the heart of Vancouver’s emerging tech hub
How to Apply
If this sounds like a fit, please apply through our online application form (http://eng.in/eddd1118dn). Only candidates with an online portfolio or work samples and the required level of experience may be shortlisted and contacted. Please clearly state your personal contribution to each project submitted. If you have a blog or other online projects, please send those URLs along too. Extra attention will be given to creative candidates who are active online.