Stop trashing clients on DN. Educate instead.

over 5 years ago from Jonathan Cutrell, Director of Technology, Whiteboard, host of Developer Tea

  • Andy MerskinAndy Merskin, over 5 years ago

    Negativity does indeed breed negativity. I can't tell you how many times I've caught myself passionately agreeing with other people who just had a "bad" phone call with a client when I wasn't even directly affected by the situation, and then that client suddenly becomes the enemy to us and people around us.

    It's a worthy challenge to find better ways to communicate. After all, we were all educated to communicate well.

    1 point