Stop trashing clients on DN. Educate instead.

over 5 years ago from Jonathan Cutrell, Director of Technology, Whiteboard, host of Developer Tea

  • Kristy TillmanKristy Tillman, over 5 years ago (edited over 5 years ago )

    Cosign. Everyone needs to read Design Is A Job

    Being a designer is about problem solving. Working with clients is no different. Client management/building relationships is a separate skilled that needs to be learned. The ability to translate what we do and the value of what we do is a thing you add to your tool box. Trashing clients is an easy way out, and also often does not lead to repeat business. This is an essential skill even if only for business purposes, but the bigger picture its about the value of design. We are the ambassadors.

    15 points
    • Account deleted over 5 years ago

      A quote from the book.

      It’s your job as a designer, and as a communication professional, to find the right language to communicate with your client. When you say a client doesn’t “get it” you might as well be saying “I couldn’t figure out how to get my point across. I am a lazy designer. Please take all my clients from me.”

      15 points
      • Kristy TillmanKristy Tillman, over 5 years ago (edited over 5 years ago )

        Bingo. Of course some people won't get it. That is the nature of the beast, but then I'd argue they might not be the best clients.

        Another thing, a lot of designer think they have to take everyone willing to pay as a client. When in reality, we should be screening people for a good working fit as well. Everyone with money to pay isn't a worthwhile client.

        5 points