• Kris KimKris Kim, 10 months ago

    Thanks Darren! After reading your comment, I've sat down and thought about how/where I'm struggling with during the interview. You know, looking at my own problem that I need to solve as a UX designer.

    Firstly I think,

    • a diffidence from lack of strong experience.

    At my previous company that I've worked for more than 4 years, not all design process wasn't respected by CEO and I wasn't allowed to spend time on what he thinks are unnecessary - researching users, drawing user journey, and analyzing the outcome. I was mainly just involved in designing the solution stage to deliver the product as soon as possible so he can sell. All those design decisions are his to make; the app has the side menu instead of the top bar menu because he insisted and his supporting theory is because other big apps are doing the same thing. Interviewers would expect to know how I had approached to discover users, how I framed their problems and thus how I made those design decisions, but there are just no anecdotes and metrics to support my answer to those. They only live in my 'knowledge'.

    I know that interviewers don't expect someone to be 'master of all skills', but would there be any helpful method to construct a good answer? How will I be able to show that 'I'm a user-centric'?

    Secondly,

    • weak communication skills.

    Often times, I have a difficult time understanding the interviewer's questions, especially when it's unexpected ones. Last time when I was in the onsite interview, the interviewer asked about my strategy to design, how design decisions came about. I have explained to them my UX design process, which they already know... I want to improve at understanding questions, catching the point, and politely asking them for more time to think about them. Probably only practicing will do, but would there be anything else that I need to look at or keep in mind to aid this problem?

    Please excuse my long comment. I hope that I'm not taking too much of your time. I'm not expecting to be fully answered on everything, just writing down like this and your comment are already great help (especially when I'm prepping for 2nd round interview with the company that you are very familiar with..)

    And if there are others who are going through similar struggles, please know that you are not alone!

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