• Darren Krape, 11 months ago

    Can you share some of the sorts of questions you've struggled with?

    Giving general advice is a bit challenging. Each interviewer and company will be looking for different things, and the questions/needs will vary a lot depending on the role and level.

    With that said, I'll try to provide some advice.

    Generally speaking, each question I ask is intended to help me understand something about you, your abilities, and your experience. It can be helpful to think about the question from that perspective so you give an appropriate answer. I don't necessarily care about the design piece you're showing me, but I do want to know how you got to that design.

    The questions I ask typically fall into two groups:

    1. Assessing your general understanding of the UX process and your ability to implement this. Most likely my role will be different than things you've done in the past, so I need to know you understand the fundamentals and can apply them in a variety of scenarios.
    2. Specific questions about items in your portfolio. For example, why did you choose a hamburger menu instead of a tab bar. Here, I want to see your design thinking in practice. Is it user-centric? Do you use data to drive decisions? Do you understand pros and cons of different components? And so on.

    Hope this helps a little. Happy to answer more specific questions!

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    • Kris KimKris Kim, 10 months ago

      Thanks Darren! After reading your comment, I've sat down and thought about how/where I'm struggling with during the interview. You know, looking at my own problem that I need to solve as a UX designer.

      Firstly I think,

      • a diffidence from lack of strong experience.

      At my previous company that I've worked for more than 4 years, not all design process wasn't respected by CEO and I wasn't allowed to spend time on what he thinks are unnecessary - researching users, drawing user journey, and analyzing the outcome. I was mainly just involved in designing the solution stage to deliver the product as soon as possible so he can sell. All those design decisions are his to make; the app has the side menu instead of the top bar menu because he insisted and his supporting theory is because other big apps are doing the same thing. Interviewers would expect to know how I had approached to discover users, how I framed their problems and thus how I made those design decisions, but there are just no anecdotes and metrics to support my answer to those. They only live in my 'knowledge'.

      I know that interviewers don't expect someone to be 'master of all skills', but would there be any helpful method to construct a good answer? How will I be able to show that 'I'm a user-centric'?

      Secondly,

      • weak communication skills.

      Often times, I have a difficult time understanding the interviewer's questions, especially when it's unexpected ones. Last time when I was in the onsite interview, the interviewer asked about my strategy to design, how design decisions came about. I have explained to them my UX design process, which they already know... I want to improve at understanding questions, catching the point, and politely asking them for more time to think about them. Probably only practicing will do, but would there be anything else that I need to look at or keep in mind to aid this problem?

      Please excuse my long comment. I hope that I'm not taking too much of your time. I'm not expecting to be fully answered on everything, just writing down like this and your comment are already great help (especially when I'm prepping for 2nd round interview with the company that you are very familiar with..)

      And if there are others who are going through similar struggles, please know that you are not alone!

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