As with similar "laws" (e.g., Murphy's law), it is intended to be humorous rather than the literal truth.

The general context of the article was quite good and I agree with their larger point. I don't believe we are doing enough to push technology to solve human problems. Products are being simplified and tasks commoditized to the point that they are becoming less and less relevant to a broader user base. AI will be necessary to solve some of these problems but many can be solved now with a little forethought and less culling of an app's purpose to the absolute barebones just to ship it.