I'm Halli. AMA.

over 2 years ago from Haraldur Thorleifsson, Founder at Ueno.

  • Haraldur ThorleifssonHaraldur Thorleifsson, over 2 years ago

    Thanks Randall! I'll try and answer each of these.

    I was curious how Ueno goes about finding partners (clients) to work with? We are very lucky in that people just keep reaching out to us. We spent a lot of time on our brand and marketing efforts. That and continuing to deliver quality work has resulted in a good inbound flow.

    How do you scale your workforce up/down to meet those needs? We strongly believe in hiring people full time. It takes time for people to get to know each other and how best to work together. We've tried to do this ahead of the curve. But then sometimes there's too much work so we bring in contractors. Often with the intent of hiring them full time if everything works out.

    Do you actively pitch work? No. We don't pitch.

    If no, do you rely on people finding you/referrals? Yes. See answer above for a bit more detail.

    To answer what sounds like your main question: We've been very careful not to have any one client too big. At the moment no one client is more than 5-6% of our total income. So while loosing one is obviously a bummer it is not catastrophic and doesn't result in us needing to let people go.

    I hope this helps!

    3 points
    • Randall MorrisRandall Morris, over 2 years ago

      Apologies for the late reply and thank you for the in-depth response. I appreciate you taking the time to do this!

      0 points