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What is the correct approach for gathering feedback from different departments at the same time?

over 4 years ago from David Melendez, UI Designer at Doubledigit

  • David Melendez, over 4 years ago

    Yes. It works mostly for the creative part, but marketing and Legal tend to avoid it. We deliver PDFs full of screens (sometimes more than 60 screens) and they got back with an excel file full of comments.

    1 point
    • Elwin Ha, over 4 years ago

      Is there a reason why they avoid it? In my experience (I use Marvel but it's similar to InVision and Zeplin) I send every stakeholder a shared link to designs, then they can easily access via their browser and then comment on it.

      However, there were a few instances where feedback on spreadsheets were warranted because I need to extract data programmatically using Python or something related so I usually use Google Spreadsheets for that since they have an API for it.

      1 point
    • Miramark DiazMiramark Diaz, over 4 years ago

      Maybe they need help on educating/teaching them how invision works? And also to prove to them that it will lessen their effort of writing comments from excel and vice versa...

      1 point
    • Jan SemlerJan Semler, over 4 years ago

      So you should deliver your design as the marketing whishes. Just say that excel is confusing for you and not really suited to give you best possible feedback. Just say: Please use this because our devs use it, designers use it, product manager use it.

      Thing is: You need one channel of feedback not multiple. You will need more time to open excel, Invision, Zeplin and so on. Just try and explain why you want one channel of feedback.

      2 points
    • Steve O'ConnorSteve O'Connor, over 4 years ago

      Why do they get to choose the format? Explain (to whoever is best to influence them) how much extra time it takes to make the PDFs and sift through the feedback for every iteration. Then tell them that they will be using Invision from now on :)

      2 points