Argue with your customers(

2 years ago from Nathan Kontny

  • Nathan KontnyNathan Kontny, 2 years ago

    My jaw dropped from surprise. From years of "the customer is always right" and "just say yes.". It isn't customary to hear someone say to one of your customers "It doesn't sound like you should even be paying us". My reaction wasn't from someone being abrasive to my customer. It's shock from someone sowing doubt in my customers mind why they even bother paying me.

    I look at this discussion here. You're arguing with me. I haven't felt it abrasive at all.

    It's not something I'm advocating.

    1 point