• Nikhil VootkurNikhil Vootkur, over 1 year ago

    For one thing, bad UX could mean not being able to pay for a product. I would say that could help become profitable lol

    1 point
    • , over 1 year ago

      Interesting, how could bad UX mean not being able to pay for the product?

      This is the exact assumption I think designers make that seems obvious to them, but would benefit the rest of the world if it were made explicit.

      0 points
      • Nikhil VootkurNikhil Vootkur, over 1 year ago

        I actually just had this experience with Carbonmade. When trying to find a way to upgrade my account, I was unable to find the interface for upgrading. In this case, poor design lost them 12 dollars a month.

        1 point
      • Noah MittmanNoah Mittman, over 1 year ago

        One service provider's site had a dropdown to enter the expiry year of my credit card, which was missing from their options. Any UX designer of any level would have caught this.

        0 points