User Research tips?

over 4 years ago from Jahit J

  • Matt WalkerMatt Walker, over 4 years ago

    A couple good places to start:

    I've always understood assumptions as smaller nuggets of a greater hypothesis. So not only write out assumptions like Dominic mentioned but also write out your hypothesis.

    Something like:

    We believe a better search engine will improve the user experience for DN users by enabling them to more accurately find the content they're looking for and doing so more quickly. We will know this to be true when insert how you intend on measuring if it was a success or failure

    Also try to avoid leading questions:

    Do this:

    • Tell me
    • Show me
    • Give me an example of...
    • How?
    • What?
    • Why?

    Not this:

    • Do you?
    • Have you?
    • Would you?
    • Are you?

    Hope that helps.

    2 points